Ratings based on 235 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
The property is a decent part of the city ,we have stayed here many times over the last 3 years and it seems like the hotel is turning for the wrost for the price point they want to be in ,hotel will need some renovation if they want to charge $75 a night, because as of right now its looking more like a $30 a night hotel .
by A verified traveler from Carson City
Posted 24 Oct 2024
by A verified traveler from Carson City
Posted 23 Oct 2024
This is our go-to hotel when we travel to Guadalajara. It is close to our dentist and there are outstanding restaurants a block away. The staff is always friendly, professional, and they have always accommodated any special requests we have.
by A verified traveler
Posted 16 Oct 2024
I liked the privacy, coziness. it was very clean exited expectations
by A verified traveler
Posted 16 Oct 2024
The staff were very helpful and professional.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
7 Oct 2024 by Reservaciones , Hotel Management
Gracias por su comentario para nosotros es muy importante, esperamos pronto su regreso.Saludos de parte de todo el equipo Ramë.
by A verified traveler
Posted 17 Sep 2024
I stayed just one night but Really nice place and comfortable.
Comment from Hotel Management
7 Oct 2024 by Reservaciones , Hotel Management
Gracias por su comentario para nosotros es muy importante, esperamos pronto su regreso.Saludos de parte de todo el equipo Ramë.
by A verified traveler
Posted 16 Sep 2024
The staff was very friendly and the service was adequate. The hotel is also conveniently located to nearby restaurants and shops.
Comment from Hotel Management
7 Oct 2024 by Reservaciones , Hotel Management
Gracias por su comentario para nosotros es muy importante, esperamos pronto su regreso.Saludos de parte de todo el equipo Ramë.
by A verified traveler from Carson City
Posted 15 Sep 2024
Comment from Hotel Management
7 Oct 2024 by Reservaciones , Hotel Management
Gracias por su comentario para nosotros es muy importante, esperamos pronto su regreso.Saludos de parte de todo el equipo Ramë.
by A verified traveler
Posted 15 Aug 2024
The pool suite does not have a "private pool" as advertised. Was very disappointed by this... There is a large spa in the room however it wasn't clean enough for us to feel comfortable using it. The water turned brown after filling it. The room was nice and clean, very spacious. I wouldn't call it a suite though, there is only one space and a pretty large bathroom. The staff was amazing, very helpful and friendly and the property is very well kept and clean. You could eat off of the floors in the hallway. The pool is nice and there's a little bar and a restaurant as well. Overall I would recommend this hotel and I would stay here again, just not in the pool suite. Next time I'll try the presidential suite and see if that room fits with its name a little better.
Comment from Hotel Management
18 Aug 2024 by Reservations , Hotel Management
Thank you for your comments, we hope to have you back with us soon