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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portobelo

Lobby sitting area
Building design
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Free self parking

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry
The price is P2,469
P2,947 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 10 min walk - 0.9 km
  • Guadalajara Cathedral - 11 min walk - 1.0 km
  • Degollado Theater - 16 min walk - 1.4 km
  • US Consulate General Guadalajara - 17 min walk - 1.5 km
  • Avienda Chapultepec - 19 min walk - 1.7 km

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
At Hotel Portobelo, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and multilingual staff
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at Hotel Portobelo on Dec 8, 2024 start from P 2,468.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portobelo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. Museo de las Artes Universidad de Guadalajara and University of Guadalajara Assembly Hall are also within 10 minutes. Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1062 out of 1371 reviews" "
Rating 8 - Good. 233 out of 1371 reviews" "
Rating 6 - Okay. 40 out of 1371 reviews" "
Rating 4 - Poor. 10 out of 1371 reviews" "
Rating 2 - Terrible. 26 out of 1371 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendants were kind of cold
Stayed 1 night in Nov 2024

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We enjoyed the room, it was very clean. Maid service was wonderful. However, the reception staff was terrible. They were on the personal cell phones a lot. Never actually smiled through out the check-in and acted as if they were doing us a favor. In addition the reception staff never actually acknowledged us with a hello, buenos dias or buenas trades. You walk right by the reception every time you go in or out and we were there for 4 days...
Stayed 3 nights in Nov 2024

10/10 Excellent

Araceli, Woodland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Staff was kind and courteous. Restaurant offers a great selection of food, and staff were nice and welcoming. Easy access to taxis, Uber and metro, if needed. Walkable to main attractions and restaurants. Family friendly. Would definitely recommend this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of the city
Stayed 1 night in Nov 2024

10/10 Excellent

roberto Eliseo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing very kind and supportive
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel lo unico que les Falta poner lo que quitaton
Stayed 3 nights in Oct 2024

8/10 Good

Maria, Andrews

Clean friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel a lot every time I am in the city always stay here
Stayed 2 nights in Sep 2024

10/10 Excellent

nieves

Liked: Cleanliness, amenities
great service
Stayed 1 night in Nov 2024

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness
Good clean good security I’m good people
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very near the center. Conveniently located, clean with nice staff.
Stayed 1 night in Oct 2024

8/10 Good

Petra

Stayed 1 night in Oct 2024

10/10 Excellent

Richard Allen

Stayed 6 nights in Oct 2024

8/10 Good

Ryann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pretty friendly. The building and rooms were clean and tidy. It’s in a prime location and is very walkable. There was a flea market that was held in the area in front of the hotel to the side where the park is as well, couldn’t hear any noise from the room as we were located in the back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Portobello several times. The room we stayed in this time seemed newly redone, I loved the room, mirrors, bathroom and bed was good too. It can get loud due to the traffic, but that’s Guadalajara. Their breakfast is pretty good with several options. It is walking distance to downtown. All in all we totally recommend the Portobello.
Stayed 1 night in Oct 2024

10/10 Excellent

karina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pude haber encontrado un hotel mejor, hay un oxxo y un seven a menos de 3 metros, hay tiendas y puestos de comida a la vuelta, en el parque de enfrente los fines de semana estan llenos de genteby actividades, el hotel es re comodo, el único detalle es que el Internet es un poco lento en los cuartos, pero la zona es un 1p/10 puedws llegar al centro caminando sin problema, me volveré a quedar y lo recomiendo (los cuartos son aprueba de ruido y la comida esta un 7 peri por la ubicación es fácil pedir uber eats algo)

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos los que trabajan en el hotel hacen que tu estancia sea placentera Donde esta localizado es punto medio para poder desplazarse a toda la ciudad.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobello Hotel the best option for tourist and business.
Stayed 7 nights in Sep 2024

8/10 Good

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Terry H.

Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and had it had friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I happen to enjoy this hotel totally.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hector, Zapopan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very quiet, and walkable to many downtown points
Stayed 1 night in Sep 2024