Ratings based on 965 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
Emplyees are respectfull, kind and profesional.
Comment from Hotel Management
12 Jan 2025 by Karis, Hotel Management
Dear guest, thank you for your comments. It was a pleasure to know your stay was good.We look to foraward to see you again soonKarina MenesesGeneral manager
by A verified traveler
Posted 29 Dec 2024
The staff always exceeded expectations during our stay and always accommodated our requests and special requirements. The property needs a little maintenence overall. Age of the rooms are starting to show and require remodeling.
Comment from Hotel Management
30 Dec 2024 by Karis, Hotel Management
Dear guest, thank you for your feedback, its was a pleasure to know your stay was good.We look forward to see you again soonK. MenesesGeneral Manager
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Karis, Hotel Management
Estimado huéspedGracias por su evaluación, nos da mucho gusto, saber que su estancia fue grata.Esperamos recibirle nuevamente en su casa Camino Real Guadalajara, en su próximo viaje a la ciudad.Estamos para servirle siempreKarina MenesesGerente General
by A verified traveler from LAWRENCE
Posted 26 Dec 2024
Beautiful property, just needs elevators
Comment from Hotel Management
28 Dec 2024 by Karis, Hotel Management
Estimado huéspedGracias por su evaluación y comentario, nos da mucho gusto, saber que su estancia fue grata.Esperamos recibirle nuevamente en su casa Camino Real Guadalajara, en su próximo viaje a la ciudad.Estamos para servirle siempreKarina MenesesGerente General
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Karis, Hotel Management
estimado huéspedGracias por su evaluación, nos da mucho gusto, saber que su estancia fue grata.Esperamos recibirle nuevamente en su casa Camino Real Guadalajara, en su próximo viaje a la ciudad.Estamos para servirle siempreKarina MenesesGerente General
by A verified traveler
Posted 6 Dec 2024
The place and staff was nice but the room I received was in bad conditions (chairs broken, fallen doors of the closet, staples on the mat, etc)
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Karis, Hotel Management
Estimado huéspedGracias por su evaluación, nos da mucho gusto, saber que su estancia fue grata.Esperamos recibirle nuevamente en su casa Camino Real Guadalajara, en su próximo viaje a la ciudad.Estamos para servirle siempreKarina MenesesGerente General
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 29 Nov 2024
Excellent will totally go back
Comment from Hotel Management
30 Nov 2024 by Karis, Hotel Management
Dear guest, thank you for your comments.It was a pleasure to know your stay was good.Kindly regardsKarina MenesesGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Karis, Hotel Management
Estimado huésped, gracias por su evaluaciónReciba un saludo cordialKarina MenesesGerente General
