Ratings based on 81 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Centennial
Posted 4 May 2024
Fantastic walking paths around the rivers surrounding the hotel, lots of birds. Very good food at the restaurant.
Comment from Hotel Management
21 May 2024 by Hotel los Ríos, Hotel Management
Thank you very much, we hope to have your visit soon.Nice day
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Hotel los Ríos, Hotel Management
Muchas gracias por su visita.
by A verified traveler
Suite smelled moldy and they wouldn't refund us
Posted 16 Mar 2024 on HotelsWe booked the deluxe room and then was told there was no AC in it so upgraded to suite and paid extra.
When we went into the suite it smelled of mold really bad so we went back to the front desk to ask if we could have another room.
They put as back in the deluxe and didn't refund our money for the upgrade.
Comment from Hotel Management
16 Mar 2024 by Hotel los Ríos, Hotel Management
Dear guest, it was at your own request that your room was changed to a suite. In this case, due to hotel policies, money refunds are not made. We were always willing to help you and provide you with the room you chose, even if it wasn't that one. the one you had reserved, we regret the inconvenience.
by A verified traveler
Posted 3 Mar 2024 on Orbitz
This would be a great place for a wedding. It’s all set up. The river and property is quite lovely
Comment from Hotel Management
4 Mar 2024 by Hotel los Ríos, Hotel Management
thank you so much.
by A verified traveler
Posted 4 Feb 2024
The place was super clean
Comment from Hotel Management
11 Feb 2024 by Hotel los Ríos, Hotel Management
Muchas gracias.
by A verified traveler from Sherwood
Posted 31 Jan 2024
Fairly quiet for being right off the busy highway. Not a place that I would want to stay for vacation but it was acceptable for stop over. Good breakfast included.
Comment from Hotel Management
11 Feb 2024 by Hotel los Ríos, Hotel Management
Muchas gracias.
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
20 Dec 2023 by Hotel los Ríos, Hotel Management
Muchas gracias por su visita
by A verified traveler
Definitely Recommend
Posted 9 Nov 2023 on HotelsStaff was awesome. Clean, spacious room and loved the pool. Enjoyed our dinner and breakfast. Good experience and would definitely go back.
Comment from Hotel Management
1 Dec 2023 by Linda , Hotel Management
Thank you very much, we hope to have your visit again. Have a nice day
by A verified traveler
Posted 27 Sep 2023
by A verified traveler
Posted 18 Sep 2023 on Hotels
