Ratings based on 70 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Hotel Seville was a dream hotel in Edelweiss room with a wooden canopy bed and a million dollar view! The food and service were excellent! Parking was scarce and bringing luggage through the cobblestone streets was difficult for us! We love everything about Gruyeres!
Comment from Hotel Management
31 Oct 2024 by HdV, Hotel Management
We thank you for your message which always pleases us, which will be forwarded to our teams.Looking forward to welcoming you on a future occasion, we wish you a good weekend.Best regards
5 out of 5
by A verified traveler

Posted 15 Oct 2024
A beautiful property in a picture perfect old village. Located within the castle walls. Simply beautiful and a must visit.
Comment from Hotel Management
15 Oct 2024 by HdV, Hotel Management
Thank you for your visit and your message which pleases us.Looking forward to host you on a future occasion, we wish you a nice week.Best regards
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Thank you for the amazing visit. We enjoyed our time here.
Comment from Hotel Management
29 Sep 2024 by HdV, Hotel Management
We thank you for your visit and your message which pleases us very much.Looking forward to welcoming you, we wish you a good weekend.Best regards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Great spot. Comfy beds. Great breakfast. Friendly staff
Comment from Hotel Management
13 Sep 2024 by HdV, Hotel Management
Thank you for your message and we are delighted to read that you had a good time in our establishment.Looking forward to seeing you again on a future occasion, we wish you a good weekend.Best regards
5 out of 5
by A verified traveler

Posted 1 Jul 2024
We had and absolutely amazing day and stay
Comment from Hotel Management
2 Jul 2024 by HdV, Hotel Management
Thank you for your rating and your message, we are delighted to read that you had an excellent stay in Gruyères. Looking forward to seeing you again, Best regards
3 out of 5
by A verified traveler

Posted 30 Jun 2024
No air conditioning - made our stay uncomfortable at night. Very expensive for what it was.
Comment from Hotel Management
30 Jun 2024 by HdV, Hotel Management
Thank you for your message, our hotel complies with the room category you have chosen as well as the rate for Switzerland.Our nights are cool in the mountains, especially at the moment.We are disappointed that your choice didn't meet your expectations.We wish you a nice week.
5 out of 5
by A verified traveler

Posted 24 May 2024
lovely hotel with beautiful view!
Comment from Hotel Management
25 May 2024 by HdV, Hotel Management
Thank you very much for your rating and message which makes us very happy.Looking forward to host you again, we wish you a nice weekend.Best regards
5 out of 5
by A verified traveler

Posted 19 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by HdV, Hotel Management
Thank you for your rating which pleases us and looking forward to seeing you again, we wish you a nice week.Best regards
4 out of 5
by A verified traveler from Simi Valley

Posted 7 Mar 2024
It was just unfortunate that everything else in the town was pretty much closed while we were there.
Comment from Hotel Management
7 Mar 2024 by HdV, Hotel Management
We thank you for your visit to Gruyères and we take note of your message regarding a quiet village at this time.Looking forward to welcoming you on the next occasion, we wish you a good day.Best regards PS: we have nothing to do with it