Ratings based on 518 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Beautiful facility, great service including sauna, delicious breakfast, amazing view. Perfect place to make the most of your stay in Gruyère.
Comment from Hotel Management
20 Oct 2024 by La reception, Hotel Management
Thank you for your positive comment about our hotel and its team. We look forward to welcoming you again on your next visit to Gruyères.The Hôtel de Gruyères team sends you its warmest greetings.
by A verified traveler
Posted 12 Sep 2024
Older but well kept hotel. Small rooms but clean and comfortable. Walkable from train station but up a hill so took bus with luggage.
Comment from Hotel Management
12 Sep 2024 by Noémie, Hotel Management
Thank you for your stay!
by A verified traveler
True farm stay experience
Posted 25 Aug 2024 on HotelsVery basic accommodation, but nice. No A/C, no coffee machine, no toiletries. Overall rustic farm stay experience, breakfast was good.
Comment from Hotel Management
26 Aug 2024 by Noémie, Hotel Management
Thank you for your remarks. We hope to have you again.
by A verified traveler
Great stay at Hotel de Gruyeres
Posted 22 Aug 2024 on HotelsVery friendly staff. Hotel is very cosy. Views are amazing. Breakfast is great.
Comment from Hotel Management
25 Aug 2024 by Charlotte, Hotel Management
Dear Pascal, Thank you for your positive comment about our hotel and its team. We look forward to welcoming you again on your next visit to Gruyères.The Hôtel de Gruyères team sends you its warmest greetings.
by A verified traveler
Posted 9 Aug 2024
Staff very helpful and friendly, location and views superb. Room small and very hot
Comment from Hotel Management
25 Aug 2024 by Charlotte, Hotel Management
Dear Sallie, Thank you for taking the time to write your review and for letting us know about your stay. We apologize for the inconvenience and hope you enjoyed your stay in Gruyères. Feedback like yours helps us to improve in order to provide a better experience for our guests. We hope to see you again on your next visit to Gruyères.The Hôtel de Gruyères team sends you its warmest greetings.
by A verified traveler
We had a wonderful stay at Hotel de Gruyeres.
Posted 29 Jul 2024 on HotelsComment from Hotel Management
3 Aug 2024 by Noémie, Hotel Management
Thank you for your stay and for your positive feedback.
by A verified traveler
Posted 17 Jul 2024
The view is phenomenal!!!!
Comment from Hotel Management
17 Jul 2024 by Carine, Hotel Management
We would like to thank you sincerely for your stay at our hotel and we are delighted to hear that you enjoyed your stay at the Hotel de Gruyères. We look forward to your next visit, and wish you all the best for the summer. Sunny regard, Your reception / Carine
by A verified traveler
Posted 2 Jul 2024 on Hotels
We arrived at 8.30 pm. We contacted the hotel before we arrived as were worried that we might miss the 8pm check in time and our email was promptly answered and we were reassured that there was provision for this. We had quite a long walk uphill to the hotel which is well positioned just below the medieval town but if you arrived before 6pm there is a bus service up to the public car park near the hotel.
We had a two night stay and our room was very traditional, small but comfortable with a decent bathroom. The bed was comfortable and we had a lovely view out of the window. We hadn't booked breakfast but were able to take it for the two mornings and just pay at reception on checkout. There was a good set of choices for the breakfast and helpful staff. There was a nice balcony to eat breakfast on but unfortunately it wasn't quite warm enough for us on the days we were there.
We could also have eaten other meals at the adjacent hotel restaurant. As already stated the hotel is very well appointed to easily walk up into the medieval village and there are some lovely walks around. The walk down to the station and cheese making experience attraction is quite easy with good views to the surrounding countryside. Entry was free with our Swiss pass and we found it very interesting. There area also busses from the station into the nearby town of Bulle.
Comment from Hotel Management
2 Jul 2024 by Your reception /Carine, Hotel Management
Dear Andrew,We would like to sincerely thank you for your kind review on the Expedia booking site, following your stay at our hotel at the end of June 2024. We look forward to welcoming you back to Gruyères and wish you a nice summer. With sunny regard
by A verified traveler
Posted 1 Jul 2024
Beautiful little hotel in a beautiful location. No AC but it was good temperature at night with the windows open. Didn't hear other guests at all. We were very happy with our stay here.
Comment from Hotel Management
2 Jul 2024 by Your reception /Carine, Hotel Management
Dear Craig,We would like to sincerely thank you for your kind review on the Expedia booking site, following your stay at our hotel. We look forward to welcoming you back to Gruyères and wish you a nice summer.. Sunny regard
by A verified traveler
Posted 25 Jun 2024
Delightful
Comment from Hotel Management
25 Jun 2024 by Noémie, Hotel Management
Thank you so much for your positive feedback and for your stay. We hope to have you again soon
