Ratings based on 9 Verified Reviews
4.8 Room cleanliness
4.5 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Beautiful property, however we experienced a poor customer service during check in. We arrived around 1700 hours to the property after a long drive from Germany and they only had one employee doing check ins for the chalets. We waited with no issues and explained we were starving and exhausted and wanted to eat at the property restaurant but we were told the restaurant was full and couldn’t make any exceptions. The employee did not offer any help to look for you’re restaurants around whatsoever, we had to ask her and make the phone calls ourselves even though we didn’t speak German. Also, she never took the time to explain anything about the property, its ammenities and surrounding attractions. Very disappointing for such an expensive place.
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 17 Sep 2024
good stay
Comment from Hotel Management
11 Nov 2024 by Gabi Donner for the MONDI team, Hotel Management
Dear ali, thank you for your review! We're glad to hear you had a good stay with us. We hope to welcome you back for another memorable visit soon! Kind regards,
by A verified traveler from Wien
Posted 12 Apr 2024
Beautiful view of the lake. Friendly staff. Clean rooms. We will definitely go back.
Comment from Hotel Management
11 May 2024 by Gabi Donner for the MONDI team, Hotel Management
Dear Mathias, thank you so much for your great feedback. We are pleased that you had a good time in our resort and we are looking forward to welcoming you back!
by A verified traveler
Posted 13 Sep 2021
by A verified traveler
Posted 26 Aug 2024 on Hotels
super séjour dans un mgnifique endroit
by A verified traveler
Posted 7 Jan 2024
sehr schönes Hotel bzw. Chalet. alles nagelneu und sehr sauber. Wellnessbereich ist toll, frühstück zur Chalet früh morgen geliefert. vor allem sehr aufmerksame Personal. gerne wieder
Comment from Hotel Management
28 Feb 2024 by Gabi Donner für das MONDI Team, Hotel Management
Grüß Gott, Sherif, vielen herzlichen Dank für Ihre schöne Empfehlung. Wir freuen uns, dass Sie sich rundum wohl bei uns fühlen und uns wieder besuchen kommen. Bis hoffentlich bald am schönsten See! Es grüßt Sie herzlich,
by A verified traveler
Posted 27 Oct 2020
by A verified traveler
Posted 13 Sep 2020 on Hotels
