Ratings based on 46 Verified Reviews

3.8 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2019 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Bergamo and Lake Iseo

Posted 9 May 2017
Location: Close to Bergamo and Lake Iseo
The hotel was very nice, conveniently located with parking on site. The staff were all very friendly and helpful.
2 out of 5
by A verified traveler from Scotland

Don't book if you want close to Bergamo airport

Posted 15 Apr 2017
I booked this airport thinking it was close to the airport (as they say in adverts). It wasn't. I got there after their bus service had finished. It was so far away that I had to shell out €50 for a taxi from the airport. The hotel is in a different area. When I got there they tried to charge me €20 for late check in. I argued with this on the basis that when I booked there was no mention of late check in fees, even when I emailed them for details. The standard of the hotel was not good. They put 3 beds in a tiny area so we had no space for our belongings, other than the floor beside the beds. It was an uncomfortable stay. I'm glad I was only there for one night. Breakfast is coffee and a pastry. I would never go back to this hotel and would not recommend it to others.
1 out of 5
by A verified traveler from Auckland

Misleading 'inclusions'

Posted 12 Aug 2015
Pros: Clean and spacious room.
Cons: Pillows were large and extremely hard. Bed just had sheet and cover- no blankets so got cold in the night. No soundproofing so could hear other guests
Location: There is absolutely nothing to do nearby. It is next to the train station and thus convenient to get into Bergamo or Brescia.
I booked this hotel for the final night of my holiday in Italy specifically as it included a complimentary airport shuttle and breakfast. When I checked in I asked for time for shuttle departure and despite the language barrier was led to believe I would be taken to the airport at the agreed time after breakfast. The complimentary breakfast included one coffee, one orange juice and a dry croissant. When I asked about the shuttle the same person on the front desk denied all knowledge of the arrangement and said there was no complimentary shuttle and I should take a bus or train. After much arguing he said he'd take me in his car but I'd have to pay him cash. I elected to walk to the train station and wait an hour for the next train to Bergamo which then connected with a bus to the airport. I arrived extremely late, stressed and hungry to the airport. I do not recommend staying at this hotel unless you have a car, and have no need for breakfast.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2021 on Hotels
2 out of 5
by A verified traveler

!!! STAY AWAY !!!

Posted 30 Jan 2021 on Hotels
Ottimo il lavoro fatto con Photoshop ma cena, camera, colazione meritano, nella migliore delle ipotesi, un bel 4 e, per 86 € totali, credo non valga la pena aggiungere altro. A mai più
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2021 on Hotels
5 out of 5
by A verified traveler

Superbe

Posted 20 Aug 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2020 on Hotels
2 out of 5
by A verified traveler

Posted 2 Nov 2019
Personale gentile Servizio da parte delle signorine del bar ottimo, veramente simpatiche e gentili Hotel non particolarmente bello, camere obsolete lenzuola del Letto strappate, sembra un hotel ad ore... nonostante la gentilezza delle ragazze non ci tornerei ... Mi dispiace scriverlo vista la cortesia del personale ma devo essere onesto