Ratings based on 957 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by christy, Hotel Management
Thank you for your positive review and the recommendation of our location. We appreciate you as our guest and hope to see you again.
by A verified traveler
Posted 19 Nov 2024
Nice and clean. Very nice people at check in. Close to restaurants and stores.
Comment from Hotel Management
19 Nov 2024 by christy, Hotel Management
Thank you for your wonderful rating of our location. It means a lot to us when our guests enjoy their stay we hope to see you again.
by A verified traveler
Posted 19 Nov 2024
I was upset that i had to go to the office 2x to get room keys because they wouldn’t work.
Comment from Hotel Management
19 Nov 2024 by Management , Hotel Management
Thank you for your feedback. We apologize for the conditions you mentioned, not what we want you to remember of your stay with us. Your comments have been submitted to the department heads in charge and we do hope you will return to see we can do better.
by A verified traveler
Posted 18 Nov 2024
Na
Comment from Hotel Management
19 Nov 2024 by christy , Hotel Management
Thank you for the rating that you gave us we appreciate you as our guest
by A verified traveler
Posted 15 Nov 2024
Very good and clean
Comment from Hotel Management
17 Nov 2024 by Christy, Hotel Management
Thank you for your review. We are happy you enjoyed your stay and hope to accommodate your stay needs in the future.
by A verified traveler from Alexandria
Posted 11 Nov 2024
The hot water in the shower rumbling loudly when getting hot water. Noise and shaking gradually reduced when making the shower water cooler.
Otherwise, looks likely the room I had was recently renovated, so everything else was fine.
Comment from Hotel Management
11 Nov 2024 by christy , Hotel Management
Thank you for your feedback which is very important to us; it helps us to understand what you expect in your lodging needs.
by A verified traveler
Posted 9 Nov 2024
The desk staff are very helpful and I’ve stayed there several times in the past few weeks. I have business in the area so am there a few days each week. The waffles you make yourself at the breakfast array are great, and it’s a fine place to stay if you don’t mind basic facilities. It’s clean and quiet.
Comment from Hotel Management
9 Nov 2024 by christy , Hotel Management
Thank you for your review. We are happy you enjoyed your stay and hope to accommodate your stay needs in the future.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by christy , Hotel Management
Thank you for the rating that you gave us we appreciate you as our guest
by A verified traveler
Posted 4 Nov 2024
The carpet felt sticky, and there was an odor. To reduce the bad odor, I had to spray Lysol on the bed and most of the surface.
The area of my room was quiet, but there was a crowd of people having a party in the parking lot that I had to drive through.
Unfortunately, the telephone in my room was out of order, and despite the management's efforts, it remained so throughout my stay, which was a bit disappointing.
I had to have the television remote replaced. I could not turn the TV off or change the challenges.
The room was drafty because the front door had a gap and did not meet the frame adequately. As a result of the door gaps, the air conditioning ran high, and the room was cold.
Comment from Hotel Management
4 Nov 2024 by Management , Hotel Management
Thank you for your feedback. We apologize for the conditions you mentioned, not what we want you to remember of your stay with us. We are aware of the remote-control and phone not working and was offered a different room as well and was told no. Your comments have been submitted to the department heads in charge and we do hope you will return to see we can do better.
by A verified traveler
Posted 4 Nov 2024
Great
Comment from Hotel Management
4 Nov 2024 by CHRISTY , Hotel Management
Thank you for the rating that you gave us we appreciate you as our guest
