Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Friendly staff
Comment from Hotel Management
13 Nov 2024 by Sam Miller | General Manager , Hotel Management
Hi Alma,Thank you so much for the 5/5 rating and for your kind words about our team! We’re thrilled to hear that our friendly staff made a positive impression on your stay. It’s always our goal to make each guest feel welcome and comfortable, and your feedback means a lot to us.We can’t wait to welcome you back for another great experience!
by A verified traveler
Posted 9 Nov 2024
Came for family in area would absolutely stay here again
Comment from Hotel Management
10 Nov 2024 by Sam Miller | General Manager , Hotel Management
Dear Kathleen,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay while visiting family and that you’d choose to stay with us again. We look forward to welcoming you back on your next visit to the area!
by A verified traveler
Posted 2 Nov 2024
Breakfast could be better.
Comment from Hotel Management
10 Nov 2024 by Sam Miller | General Manager , Hotel Management
Dear Vepawon,Thank you for your feedback and for staying with us! We’re glad to hear you enjoyed your time here, though I’m sorry to hear that our breakfast didn’t fully meet your expectations. We're always looking for ways to enhance our offerings, and your comments will help us make improvements to provide a better experience for all our guests.We hope to welcome you back soon and provide you with an even more enjoyable stay!
by A verified traveler from Lancaster
Posted 29 Oct 2024
Nice location near food and market.
Comment from Hotel Management
10 Nov 2024 by Sam Miller | General Manager , Hotel Management
Dear Jessica,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our convenient location near local dining and markets—it’s one of the features we love most about our hotel. We’re glad it added to your stay!We hope to welcome you back soon and provide you with another great experience.
by A verified traveler
Posted 28 Oct 2024
Lots of noise from other rooms
Comment from Hotel Management
10 Nov 2024 by Sam Miller | General Manager , Hotel Management
Dear Stephen,Thank you for your review and for choosing to stay with us. I’m glad you enjoyed your time here, though I’m sorry to hear that noise from other rooms affected your experience. We understand how important a quiet environment is for our guests, and we’re continually exploring ways to minimize noise disruptions.If you plan to stay with us again, please don’t hesitate to let us know about your preferences—we’ll do our best to assign a room in a quieter area of the hotel. We look forward to the opportunity to provide you with a more restful experience next time!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Sam Miller | General Manager , Hotel Management
Dear Maja,Thank you for taking the time to rate your recent stay with us. We're pleased to see you enjoyed your experience and rated us positively. If there’s anything specific we could do to enhance your next visit, we’d love to hear your feedback. Our goal is always to provide the best possible experience for our guests, and your insights are invaluable to us.We look forward to welcoming you back!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Sam Miller | General Manager , Hotel Management
Thank you so much for your 5-star rating, Rolando! We’re thrilled to hear you had a positive experience with us. It’s always our goal to provide each guest with a comfortable and enjoyable stay, and we’re glad to have met your expectations. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Sam M. | General Manager, Hotel Management
Dear Michael,Thank you for taking the time to rate your stay with us! We appreciate your 4/5 rating and would love to know more about your experience.If there’s anything specific that could have made your stay even better, please feel free to share your thoughts. Your feedback is invaluable as we strive to improve our services and provide the best possible experience for our guests.We hope to welcome you back soon!
by A verified traveler
Posted 29 Sep 2024
Lovely place. Super friendly, helpful staff!
Comment from Hotel Management
1 Oct 2024 by Sam M. | General Manager, Hotel Management
Dear Cynthia,Thank you for the kind words and for sharing your experience with us! We're delighted to hear that you found our hotel lovely and that our staff was friendly and helpful during your stay. Providing excellent service is always our top priority, and it's wonderful to know we met your expectations.We look forward to welcoming you back for another great visit soon!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Sam M. | General Manager, Hotel Management
Thank you, Pamela, for your excellent rating! We truly appreciate you sharing your experience and are delighted to hear you enjoyed your stay. We look forward to welcoming you back in the future!
