Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear April,We are sorry that your experience at our Inn at Sugar Pine Ranch hotel was not up to par. We hope you will give us another chance to provide you with the superior hospitality we are typically known for. If you read all of our previous reviews, you will find that we take immense pride in offering a great place to stay, and it's important to us to take the feedback guests provide and look for ways to improve. Thank you for choosing to stay with us.Sincerely,Inn at Sugar Pine Ranch Management
by A verified traveler from davison
Posted 19 Sep 2024
If it's no one on property, we were alone. It was very inconvenient in the bathroom. Very small. No TV, nothing provided
by A verified traveler
Posted 3 Sep 2024
Quiet cottage setting, comfortable bed, good shower w/amenities provided.
Comment from Hotel Management
5 Sep 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear Ann,Thank you for your kind words! We're thrilled you enjoyed the peaceful cottage setting, comfortable bed, and well-appointed bathroom. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. We hope to welcome you back soon!Thank You,Inn at Sugar Pine Ranch Management
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear Jonathan,Thank you for a Perfect Score Rating on your stay at the Inn at Sugar Pine Ranch. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Thank You,Inn at Sugar Pine Ranch Management
by A verified traveler
Posted 10 Aug 2024
Everything was fine. Except that the hotel name was not visible from the road, especially at night. It was difficult to find the hotel entrance.
Comment from Hotel Management
13 Aug 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear Ofelia,Thank you for your feedback. We’re glad you enjoyed your stay overall. We apologize for the inconvenience caused by the difficulty locating the hotel, especially at night. We’ll look into improving our exterior signage to make it more visible. Thank you for bringing this to our attention.Thank You,Inn at Sugar Pine Ranch Management
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear Carrie,Thank you for sharing a PERFECT SCORE RATING of your stay at the Inn at Sugar Pine Ranch. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to the Inn at Sugar Pine Ranch soon!Thank You,Inn at Sugar Pine Ranch Management
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
7 Aug 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear Ingmar,Thank you for rating your stay at Inn at Sugar Pine Ranch. We are glad to learn that your stay at our Inn at Sugar Pine Ranch Hotel was good; however, we would love to know how we could've improved your experience. Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,Inn at Sugar Pine Ranch Management
by A verified traveler
Posted 23 Jul 2024
Room was dated and cleanliness not great (numerous cobwebs and dust) coffee machine provided but no coffee pods for machine. Windows very dirty, dead insects in bathroom.
Comment from Hotel Management
24 Jul 2024 by Inn at Sugar Pine Ranch Management, Hotel Management
Dear Darren,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with the room's cleanliness and dated condition.We regret the oversight regarding the coffee pods and the state of the windows and bathroom. These are not up to our usual standards, and we will address these concerns with our housekeeping team to ensure such issues are promptly resolved.Your feedback is valuable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Inn at Sugar Pine Ranch Management
by A verified traveler
Posted 14 Jul 2024
It was a great location for our Yosemite trip. The town nearby had many food options. I also appreciated all the attention to detail in our room with the provided amenities, adding additional items like lip balm.
Comment from Hotel Management
22 Jul 2024 by Management, Hotel Management
Thank you so much for your 5-star review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back for another stay in the future!
by A verified traveler
Posted 14 Jul 2024 on Hotels
Had a few ants
Comment from Hotel Management
22 Jul 2024 by Management, Hotel Management
Thank you for your review! We hope to host you again in the future.
