Ratings based on 299 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 25 Nov 2024
Room was not clean including shower. Would not return. No maid service or access to clean linen.
Comment from Hotel Management
15 Dec 2024 by Thames Inn Staff, Hotel Management
Ms. Cameron, We’d like to extend our most sincere apology that your stay wasn’t all you hoped it would be and are looking into what you found to be not up to the standards they should’ve been.
by A verified traveler from Montville
Posted 28 Oct 2024
All the staff were excellent! Super helpful
Comment from Hotel Management
29 Oct 2024 by wayne at the Thames, Hotel Management
glad the Thames made a great impression
by A verified traveler
Posted 28 Oct 2024
I made a last minute decision to come here, and am I ever so glad I did! The staff is so sweet, and the room is like a studio apartment. Great deal for the price. The pet fee is low and the river is right outside the door and you can watch the ships go by. What a gem!
Comment from Hotel Management
29 Oct 2024 by wayne at the Thames, Hotel Management
thank you for reviewing the Thames
by A verified traveler
Posted 25 Oct 2024
Very old furniture and dirty
Comment from Hotel Management
29 Oct 2024 by wayne at the Thames, Hotel Management
Sorry you r stay didnt go well will address these issues
by A verified traveler
Posted 16 Oct 2024
The view of the water is amazing. The motel is older, but they have done some updating. The staff was kind and very accommodating!
Comment from Hotel Management
29 Oct 2024 by wayne at the Thames, Hotel Management
thank you for reviewing the Thames
by A verified traveler
Posted 6 Oct 2024
The room we were shown reeked of smoke, had an uncleaned bathroom, and was more of a crummy spare bedroom than a hotel room. Everything was worn out and filthy. How this place gets any positive reviews is a mystery. The key we were given didn't work in the door. We left after five minutes and went to a real hotel.
Comment from Hotel Management
29 Oct 2024 by wayne at the Thames, Hotel Management
i apologize for your unfortunate experience
by A verified traveler
Posted 1 Oct 2024
Old-school place to stay. It was quite and the beds were comfortable.
Comment from Hotel Management
2 Oct 2024 by wayne at the Thames, Hotel Management
Thank you for reviewing the Thames
by A verified traveler
Posted 21 Sep 2024
This place has good points and bad points. It is right on the river, which I loved. Fascinating to watch the river traffic! The one staff we met was friendly and the room was clean and in reasonable condition for the price.
It was lacking in some amenities. No tissues, no hand towels. A full kitchen with no paper towels or dish towels. The area seemed a bit dicey and there was only one nearby restaurant. But that restaurant - Paul's Pasta - was fantastic!
So good and bad points.
Comment from Hotel Management
23 Sep 2024 by wayne at the Thames, Hotel Management
thank you for your review of the Thames Inn
by A verified traveler
Posted 19 Sep 2024
For a 2 star motel this place is fine. The price for Connecticut is low so for the price it is not bad. It does have a full size stove/oven and refrigerator. No food available but some great diners with 5 minutes.
Comment from Hotel Management
2 Oct 2024 by wayne at the Thames, Hotel Management
thank you for reviewing the Thames
