Ratings based on 984 Verified Reviews

3.2 out of 5
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Nov 2024
The rooms are okay, they seem to be relatively clean. The problem is the property itself appears to be falling apart. The entire place (with the exception of the rooms) reeks of cigarettes and the walls are thin, so you hear just about everything if you have a neighbor. The elevators are in terrible shape, and the pool area just looks gross. The TV gets a decent amount of channels, and the bathroom gets hot water.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 30 Oct 2024
All around good
5 out of 5
by A verified traveler

Posted 27 Oct 2024
It’s a good place to stay near both casinos. No other complaints really.
1 out of 5
by A verified traveler

Posted 27 Oct 2024
The pictures are very misleading. The room was filthy. The area around the hotel was sketchy. I’d never stay here again.
4 out of 5
by A verified traveler from Greenport

This traveler left a rating score only Posted 24 Oct 2024
1 out of 5
by A verified traveler

Posted 24 Oct 2024
They need to fix room heaters. No pool or hot tub was functioning. Cold shower only worked
3 out of 5
by A verified traveler from Joelton

Posted 21 Oct 2024
Overall was a good experience, but in specific the elevators sounded like they were gonna fall every time you got on them.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
1 out of 5
by A verified traveler

Posted 11 Oct 2024
When we pulled up to the property, I was aghast at its appearance. Truly looked abandoned. When I went into the lobby the receptionist was explaining to another arivee that there were no towels in the room. The lobby was so grim, I told the receptionist we would not stay, and I thought we should be given a refund, which of course I had not paid extra for on Expedia. He said the hotel wouldn’t contest my cancellation. We shall see. Meantime, this property should not be listed on Expedia. It is that bad…