Ratings based on 66 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2021 on Orbitz
Great place fr I endly pol
Comment from Hotel Management
20 Dec 2021 by Maria Laura, Hotel Management
Good evening Mr Francis,
Thank you for your kind compliments shared. We trust that we will have the pleasure of welcoming you back home and you will refer your family and friends so that they too can experience the hospitality of the team.
by A verified traveler from Caribbean
Posted 10 Nov 2019
The property manager has excellent customer service, she was warm, welcoming and very humble. The security guard was very kind and helpful. A wonderful place to stay away from home.
Comment from Hotel Management
11 Nov 2019 by Coreen, Hotel Management
Hi Rohn, thanks and looking forward to welcoming you back.
Warmest regards
by A verified traveler
Posted 27 Sep 2019
Comment from Hotel Management
2 Nov 2019 by Habitat Terrace, Hotel Management
Oh, thank you for a great review, looking forward to welcoming you back.
Cheers
by A verified traveler
Posted 24 Aug 2019
Comment from Hotel Management
7 Sep 2019 by Habitat Terrace, Hotel Management
Thank you for your feed bac.
Kind regard
by A verified traveler
Posted 12 Aug 2019
Everything the rooms are big the service are very good the location i love it
Comment from Hotel Management
14 Aug 2019 by Coreen, Hotel Management
Thank you from all of us at Habitat Terrace.
by A verified traveler
Posted 5 Aug 2019
Coreen, the front Desk Manager was very professional and , empathetic, she made sure that we were taken care of, for our late night check-in, and assisted us with proper information that made our stay a very pleasant one.
Comment from Hotel Management
5 Aug 2019 by Coreen, Hotel Management
It was truly a pleasure having you and thank you so much as we look forward to your next visit.
Kind Regards
by A verified traveler
Posted 18 Jul 2019
Comment from Hotel Management
28 Jul 2019 by Coreen, Hotel Management
Thank you for your review.
by A verified traveler
Posted 11 Jun 2019
Comment from Hotel Management
28 Jul 2019 by Coreen, Hotel Management
Thank you for your review
Kind Regards
by A verified traveler
Posted 28 Mar 2019
Comment from Hotel Management
11 Apr 2019 by Angela, Hotel Management
Thank you, We will work on improving our score.
by A verified traveler from New York, NY
Posted 15 Mar 2019 on Orbitz
We ended up at this property by no choice as the place we originally reserved (Tranquil Sunset) was overbooked and cancelled on us. They referred us to Habitat Terrace as they have a relationship with this hotel, and since all this was last minute we didn't have much choice.
The room smelled badly, there was water filtration from the living room ceiling and mold all over. There was only 1 A/C in the entire apt and was in the bedroom but wasn't working well. We had to open the windows to survive the mold smell even though it was a hot night. Next day we left the apt early and didn't return until very late at night to sleep and go to the airport.
Avoid this place!
Comment from Hotel Management
30 Apr 2019 by Angela, Hotel Management
We would have appreciate it if this was brought to our attention while you were on property, We have not had any other complaint regarding mold etc, however we will look into it.
