Ratings based on 61 Verified Reviews

4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 May 2024
The staff were great, accommodating and friendly! The hotel itself was very poorly maintained and dirty. The area was good and accessible for walking.
4 out of 5
by A verified traveler from Fort Collins

This traveler left a rating score only Posted 5 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2024 on Hotels
2 out of 5
by A verified traveler

Posted 23 Dec 2023 on Hotels
The hotel interior is outdated, furniture, carpets need to be updated.
4 out of 5
by A verified traveler

Posted 30 Dec 2022
nice place to stay, just have minor for the bathroom facilities.
3 out of 5
by A verified traveler

Worst ever experience in last 5 years.

Posted 28 Jul 2022 on Hotels
My room was not so clean, wall papers already started coming out. bed lines were already at last stage life, must be changed. lots of stain on quilts. option for breakfast were limited, service by support staff was lowest level, we had to remind 2-3 time for even getting warm drinking water.
4 out of 5
by A verified traveler

Posted 20 Jun 2022
Good hotel for relax
Comment from Hotel Management
22 Jun 2022 by Rio Haryono - General Manager, Hotel Management
Dear Mr/Mrs. Budi, Greetings from Best Western Premier Solo Baru. Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Rio Haryono General Manager
4 out of 5
by A verified traveler

Good Place to stay

Posted 23 Dec 2021 on Hotels
It’s always good to stay here, comfortable rooms and good service. Only thing matters is lifts are not managed well. Breakfast time it was too crowded, must find bigger space.
Comment from Hotel Management
30 May 2022 by Rio Haryono - General Manager, Hotel Management
Dear Vijay, " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2021 on Hotels
5 out of 5
by A verified traveler

Posted 1 Jun 2021
Clean, friendly, and good location
Comment from Hotel Management
4 Jun 2021 by Fahrurrazi - General Manager, Hotel Management
Dear Anonymous, " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,
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