Ratings based on 284 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
I would give 5 stars all around but the TV was messed up (worked but picture quality was poor) and the pillows are covered in plastic. I would definitely stay here again, though.
Comment from Hotel Management
15 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We’re thrilled to hear you would stay with us again despite the issues with the TV picture quality and the plastic-covered pillows. We’ll address these concerns to enhance our guests' experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Hotel Manager, Hotel Management
Dear Tim, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Your experience is very important to us, and we would appreciate the opportunity to learn more about what went wrong. Please feel free to contact us directly so we can address your concerns and work toward a resolution. We hope to have the chance to welcome you back in the future for a more enjoyable stay. Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
Clean , safe, nice and quiet
Like this place.
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind review! We are thrilled to hear that you found the hotel clean, safe, and quiet. Your positive feedback is greatly appreciated, and we are glad to know you had an enjoyable stay. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
Love staying here the staff is wonderful and very helpful with my accommodations!
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Jane,Thank you for your wonderful review! We’re so glad to hear that you love staying with us and that our staff provided you with excellent service. Your kind words are truly appreciated, and we look forward to welcoming you back for another fantastic experience!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your outstanding 5 out of 5 review on Expedia! We are thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is incredibly important to us, and we appreciate your positive feedback.If there’s anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your fantastic review! We’re thrilled to hear you enjoyed your stay and found our staff exceptional. We strive to provide great value and excellent service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Sep 2024 on Hotels
Check in was fine.
Second day we were there my son left clothes in the bathroom floor and slipped as soon as he fail. We received a phone call from the front desk with the owner or staff member telling saying “are you up there putting holes in my wall” I explained what happened and apologized for the noise. He responded by saying “I need to come up there and check the room, and possibly call the police because I believe you are beating your son!”
I told him no he wasn’t coming to my room especially while my children are getting dressed.
Shortly after the toilet got stopped up and I asked to use the plunger. He called 5 times requesting me to bring it down after I told him I was going to bring it down once my family and are we leaving to enjoy our evening with the next 30mins.
He knocked on the door accused me of smoking ( which I don’t not nor do my underage children)
I’ve never received such treatment especially at at low star rating of a hotel especially when it’s clearly drug users that clearly live on the property which I’ve witness them
Out in the gravel parking lot myself during my stay. I’ll never again book this place it will not even be a last resort!
I’ve never been treated in such manner and my family and I do a lot of traveling, by far worse staff I’ve encountered in some time.
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you faced during your stay, especially regarding your interactions with our staff. This is not the level of service we strive to provide. Your concerns about safety and cleanliness are taken seriously, and we will investigate this matter thoroughly. We appreciate your feedback, as it helps us improve. We hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Sep 2024
You would think that if a clothes rack was ripped off the wall, they would store it somewhere else. They just left it in the room while putting a portable clothes rack in its place.
Black mold around tub (simple fix, spray Miracle Mist and it is gone, no rubbing).
Luke warm water no matter how long you ran it. Must be set that way to save money since only 3 cars were in the parking lot.
Comment from Hotel Management
9 Sep 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the clothes rack and the mold. Your comments are valuable and will be addressed with our maintenance team to ensure improvements are made. We appreciate your insights and hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Sep 2024 on Hotels
Parking lot lighting needs improvement.
More spaces near the front door would help.
Comment from Hotel Management
9 Sep 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your valuable feedback regarding the parking lot lighting and space availability. We appreciate your suggestions and will consider them as we work to enhance our facilities. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Aug 2024
Gentleman that checked me in was super nice and easy process. Very clean room I enjoyed my stay.
Comment from Hotel Management
28 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review, Jane! We’re thrilled to hear that you had a 5 out of 5 experience during your stay. It’s great to know that the check-in process was smooth and that our staff made a positive impression on you. We take pride in maintaining clean rooms, and we’re glad you enjoyed your stay overall. Your feedback is invaluable, and we look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
