Ratings based on 186 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Aspen - Grindelwald
Posted 14 Aug 2024 on HotelsA lovely stay, room with a view to the mountains.
An amazing massage therapist and facial.
Staff were fantastic. Room is basic but has everything needed.
A little out of the way but the bus passes by.
by A verified traveler
Posted 12 Aug 2024
Our experience began when we booked, we selected 2 adults and 2 children through Expedia; usually the prices are very clear and they should match what the hotel will charge you, but in this case, they charged us an additional $25 CFH per kid per night, because they said we selected 2 kids ages zero in Expedia and ours are older than that, so we ended up paying $200 CHF extra just for that. Expedia knows the age of our group and I don’t recall selecting zero or anything to the ages of my kids.
Once we settled into the hotel, we noticed the room had a significant number of flies roaming around the room, they even have a fly swatter in every room, so there’s an ongoing pest problem and they expect you to take care of it. Also, they room was advertised as a suite with incredible views, and our view was in one side a backpacker’s camping site with tents and the other side someone’s backyard with a soccer filed, it turns out they use that soccer filed every day and every night. So, you might think twice about shelling north of $1,000 for a room with these conditions.
We ended up having to stay for dinner at night every night because there’s basically no transportation after 6:45PM. They offer you either a taxi which at night are almost impossible to get or their own ride which it costs $40 CHF per way available, so yeap, we chose to stay. To our surprise they charge you for tap water, per liter, so we got a $80 CFH charge for that.
Also they charge you in advance outside expedia
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Posted 19 Jul 2024 on Hotels
by A verified traveler from JACKSON
Posted 17 Jul 2024 on Travelocity
Great place that has great views and wonderful food!
by A verified traveler from Allen
Posted 2 Jul 2024
by A verified traveler
Posted 25 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler from Tampa
Posted 18 Jun 2024
We had an absolutely wonderful 3-night stay at the Aspen Alpin! Grindelwald was our favorite spot in Switzerland and we loved being a bit removed from the main restaurant/shopping area. We had a suite and we loved the extra space. And the mountain views from our room were incredible! The restaurant and service were excellent!
