Ratings based on 486 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The man that checked me in was super nice. We stayed their for the weekend due to my wedding and and he was so nice congratulated us on our wedding and made us feel welcomed and appreciated. Will definitely recommend this hotel. Thank u
by A verified traveler
Posted 31 Aug 2024
Easy to get in and out of. Bar room smelled like dirty mop water. Room was nice and clean
Comment from Hotel Management
21 Sep 2024 by Guest Relations, Hotel Management
Thank you for your positive feedback and for taking the time to share your experience with us. We're delighted to hear that you had a great experience overall. Yes we are in the process of remodeling and trying to do it without inconveniencing our guests
by A verified traveler
Posted 20 Aug 2024
Nice
Comment from Hotel Management
21 Sep 2024 by Guest Relations, Hotel Management
Thank you for your feedback and for taking the time to share your experience with us. We're delighted to hear that you had a great experience overall.
by A verified traveler
Needs a lot updating
Posted 15 Aug 2024 on HotelsWas upgraded to room that had a new mattress so that was good. Everything is very outdated, and the cleanliness was okay. Would not recommend or will not be staying again.
Comment from Hotel Management
21 Sep 2024 by Guest Relations, Hotel Management
Thank you for your feedback and for taking the time to share your experience with us. Yes we are in the process of remodeling and trying to do it without inconveniencing our guests
by A verified traveler
Posted 13 Aug 2024
The hotel needs updated. The hot tub was not working and after reading other reviews, hadn't been working for months. The lobby furniture was worn out. The business center was being used as storage. The mattresses were rather old and also worn out. It was the cheapest hotel, but for the condition, not cheap enough.
Comment from Hotel Management
21 Sep 2024 by Guest Relations, Hotel Management
Thank you for your feedback and for taking the time to share your experience with us. Yes we are in the process of remodeling and trying to do it without inconveniencing our guests
by A verified traveler from Des Moines
Posted 28 Jul 2024
I liked the staff and the room was spotless. The hotel smelled of mold. The hot tub was drained in the pool area, but quite clean in the room.
Comment from Hotel Management
21 Sep 2024 by Guest Relations, Hotel Management
Thank you for your positive feedback and for taking the time to share your experience with us. We're delighted to hear that you had a great experience overall. Yes we are in process of remodel and trying to do it without inconveniencing our guests
by A verified traveler
Posted 26 Jul 2024
Staff was good but was bit less clean than other hotels and needed some attention.
Comment from Hotel Management
27 Jul 2024 by Guest Relations, Hotel Management
Your recommendations are invaluable and will guide us in enhancing our service to provide a better experience. Thank you once again for your feedback. We are committed to making the necessary improvements to serve you better in the future.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Guest Relations, Hotel Management
Thank you for taking the time to provide your feedback. We would appreciate it if you could share more details about the specific areas of our service that led to your dissatisfaction. Understanding the exact issue will help us address it more effectively. We look forward to hearing from you and working towards providing a better experience
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
22 Jul 2024 by Guest Relations, Hotel Management
Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience you experienced. We would appreciate it if you could share more details about the specific areas of our service that led to your dissatisfaction. Understanding the exact issue will help us address it more effectively. We look forward to hearing from you and working towards providing a better experience
by A verified traveler
Posted 15 Jul 2024
Let me check in early and got me a room on first floor since I have problems with stairs. Very helpful.
Comment from Hotel Management
16 Jul 2024 by Guest Relations, Hotel Management
Thank you for your positive feedback and for taking the time to share your experience with us. We're delighted to hear that you had a great experience overall. Your feedback is invaluable, and we strive to constantly improve ourselves and maintain the highest level of service for you.
