Ratings based on 156 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
The Gem was a lovely hotel. It's a good 4 star hotel. Not plush or luxurious, but really comfortable, modern and clean. Great spot in town!
Comment from Hotel Management
28 Dec 2024 by Hotel Management, Hotel Management
Hi Carlah, thanks for the feedback, we really appreciate it! We are glad to hear you enjoyed your stay.
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 12 Nov 2024
Pleasantly surprised byvthe Gem, obviously has had a major refurb and our room was spacious and comfortable. Staff all friendly and professional. Had a decent dinner and were very well looked after by Mr Italy and Ms Ireland, sorry we didn't get your names!
Comment from Hotel Management
28 Dec 2024 by Hotel Management, Hotel Management
Hi Diana, thanks for the kind review! We're happy to hear you had an enjoyable stay and look forward to welcoming you back.
by A verified traveler
Posted 6 Nov 2024
Good sized room and comfortable bed. All staff very helpful. Handy location in the main street
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Great clean place with beautiful room and facilities. Good staff
by A verified traveler
Posted 17 Oct 2024
We had an accessibility room to make it easier for my wife to move around in the moon boot. The bathroom had little space to place our toiletries, we had.a virw to the police station and rail line :(
by A verified traveler
Posted 10 Oct 2024 on Wotif
Check in was quick and easy, room was neat and tidy,
by A verified traveler
Posted 27 Sep 2024
Spacious and very clean.
by A verified traveler
Posted 20 Sep 2024 on Wotif
TV remote operation
