Ratings based on 874 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
It’s was alright, it had a musty smell and the smoke alarm was not even attached to the wires. There was mold on the curtains and some mold on the baseboards behind the toilet. And it was like not really clean especially on the floors had to wear socks and sandals while staying
Comment from Hotel Management
29 Dec 2024 by Raj B, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.
by A verified traveler
Posted 1 Dec 2024
ROACHES EVERYWHERE SWITCHED ROOMS MORE ROACHES
Comment from Hotel Management
29 Dec 2024 by Raj B, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.
by A verified traveler
Posted 29 Nov 2024
The staff was courteous, polite and accommodating. The bathroom needs repairs, bed pillows were uncomfortable. Room table needs repair. Toilet needs repair, continuous run.
Comment from Hotel Management
29 Dec 2024 by Raj B, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Dislike bugs in room & guests are really loud whn outside lobby sitting area..Top floor cant sleep.for loud talking & screaming. Very dissatisfied this stay.
Comment from Hotel Management
8 Nov 2024 by Raj B, Hotel Management
Thank you for taking the time to provide us with your honest feedback. I'm truly sorry to hear that your stay fell short of expectations. Please rest assured that we will promptly address the issues you reported. We hope you’ll consider giving us another opportunity to serve you better in the future.
by A verified traveler
Posted 5 Nov 2024
Great night & morning stay comfort & quiet.
Comment from Hotel Management
8 Nov 2024 by Raj B, Hotel Management
Thank you for sharing your feedback with us. We truly value it and look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 4 Nov 2024
Better than other hotels in area.
Comment from Hotel Management
8 Nov 2024 by Raj B, Hotel Management
Thank you for sharing your feedback with us. We truly value it and look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 4 Nov 2024
Safer and cleaner than other hotels In the area.
Comment from Hotel Management
8 Nov 2024 by Raj B, Hotel Management
Thank you for sharing your feedback with us. We truly value it and look forward to the opportunity to serve you again in the future.
by A verified traveler
Posted 2 Nov 2024
Very uncomfortable stay!
Comment from Hotel Management
8 Nov 2024 by Raj B, Hotel Management
Thank you for taking the time to provide us with your honest feedback. I'm truly sorry to hear that your stay fell short of expectations. Please rest assured that we will promptly address the issues you reported. We hope you’ll consider giving us another opportunity to serve you better in the future.
by A verified traveler
Posted 31 Oct 2024
People smoke around lobby and property. Not safe and hygienic
Comment from Hotel Management
8 Nov 2024 by Raj B, Hotel Management
Thank you for taking the time to provide us with your honest feedback. I'm truly sorry to hear that your stay fell short of expectations. Please rest assured that we will promptly address the issues you reported. We hope you’ll consider giving us another opportunity to serve you better in the future.
