Ratings based on 403 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Comfy
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 22 May 2024
Staff were very helpful. Dated but clean
by A verified traveler from Charleston
Posted 20 Apr 2024
Pool was not open. Place smells. Room door hinges were loose so door didn’t close without using force . Place needs to be remodeled. I’d rather sleep in my car than going back there.
Comment from Hotel Management
22 Apr 2024 by Mike, Hotel Management
Dear Marcus, Our hotel pool is sessional, it opens at memorial day weekend. About door hinges, we already fixed it. It would be appreciated if you had told us during your four day stay and we would have fix it right away. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mike Patel General Manager
by A verified traveler
Posted 19 Apr 2024
Great
Comment from Hotel Management
22 Apr 2024 by Mike, Hotel Management
Dear Danny We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 1 Apr 2024
We were there for a week, when we checked in my husband asked if we could be on the 1st floor, the man who checked us in basically told us , that because we didn’t pay more money, we couldn’t, not sure how much more money we needed to pay, but I feel with us being there a week that should have been enough.He wasn’t to friendly. Some of our towels were stained. Definitely will not stay again on our next visit to Greer.
Comment from Hotel Management
22 Apr 2024 by Mike, Hotel Management
Dear Cesar,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Greer/Spartanburg Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for my front desk behavior.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Mike Patel General Manager
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by Richard AGM, Hotel Management
Thank you for your review. Hope to see yoi soon.
by A verified traveler
Posted 21 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Richard AGM, Hotel Management
Thank you.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Mike, Hotel Management
Dear Ryan, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 12 Mar 2024
Staff was very helpful and friendly.
Comment from Hotel Management
13 Mar 2024 by Richard AGM, Hotel Management
Thank you for the kind words. Hope to see you againg soon.
