Ratings based on 394 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
The room was small but nice. I would have liked a laundry area in the hotel. Also did not like how the hang out spot for guests was in front of the hotel where we had to enter and exit. Employees also were standing outside near entrance smoking. Not a good look.
Comment from Hotel Management
11 Oct 2024 by Emilie, Hotel Management
Thank for choosing to stay with us at The Hampton Inn Of Greenwood. We appreciate the rating you chose for your stay! We do agree that the employees congregating at the entrance is not a good look and will immediately take action. Thank you for your suggestion of a laundry facility in the hotel. We look into this for our next renovation! Again, thank you for choosing to stay with us, we will see next time!
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Emilie, Hotel Management
Thank you for choosing to stay with us at The Hampton Inn of Greenwood! We are delighted with your stay review score and will pass this along to our team! We hope to see you again.
by A verified traveler
Posted 18 Aug 2024
Good location
Comment from Hotel Management
19 Aug 2024 by Emilie, Hotel Management
Thank you for choosing to stay with us at The Hampton Inn of Greenwood! We are delighted to hear that our location could serve your travel needs well! As our guest satisfaction is of top priority, your satisfactory rating will be shared with our team members. Again, thank you for staying with us and we look forward to seeing you again!
by A verified traveler
Great place to stay
Posted 30 Jun 2024 on HotelsThe toilet height is too low. NEED high toilets for the weak & elderly, handicapped travelers.
Comment from Hotel Management
30 Jun 2024 by Emilie, Hotel Management
We are delighted that you chose to stay with us at The Hampton Inn of Greenwood! Although the room you occupied happened to offer a standard bathroom, we are happy to listen to all suggestions! If we have you as our guest in the future, we offer handicap accessible rooms that have toilets that sit higher. Thank you again for staying with us! We love having you here.
by A verified traveler
Great stay.
Posted 19 Jun 2024 on HotelsWe had a wonderful stay....Front desk clerks were awesome - very friendly and helpful. Hotel was clean and quiet with access to restaurants and shopping next door, across the street and down the road!
Comment from Hotel Management
21 Jun 2024 by Emilie, Hotel Management
We are delighted that you chose to stay with us at The Hampton Inn Greenwood! Thank you for your wonderful review of our front desk staff, they will be happy to hear they were awesome! As our guest experience is quite important, it is wonderful to hear that your stay was clean and quiet. Again, thank you for staying with us and we will see you in the future!
by A verified traveler
Posted 13 Jun 2024
The carpet in my room had numerous stains and needs to be replaced. There was a rather large dead cockroach in the same place for 4 days (by the ice machine) so clearly no cleaning in the common area. Very disappointing accommodations for a Hampton Inn.
Comment from Hotel Management
21 Jun 2024 by Emilie, Hotel Management
Thank you for staying with us at The Hampton Inn Greenwood. Please accept my apologies for the carpet being stained and the pest noticed near our ice machine. We are not known for these issues and as such, they have both been brought to the attention of the appropriate departments. Thank you for bringing this to our attention. Again, thank you for choosing to stay with us, we hope to see you again!
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Emilie, Hotel Management
Thank you for choosing to stay with us at The Hampton Inn of Greenwood! We are delighted with your positive score but see room for improvement regarding our staff and your check out experience. At your leisure, we would love to hear more about your stay! Again, thank you for choosing us and we hope to see you during your next travel to Greenwood!
by A verified traveler
Posted 17 May 2024
Very nice stay!
Comment from Hotel Management
19 May 2024 by Emilie, Hotel Management
Thank you for choosing to stay with us at The Hampton Inn Greenwood! We are delighted with your positive review and look forward to your next stay with us.
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
11 May 2024 by Emilie, Hotel Management
Thank you for choosing to stay with us at The Hampton Inn in Greenwood. I am saddened to see by your low rating that your experience with us was less than satisfactory. I would like to hear more about your stay at your convenience. I hope you have a wonderful weekend and hope to hear from you soon.
by A verified traveler from Belmont
Posted 6 May 2024
They lost WiFi the first night and never got it back.
Comment from Hotel Management
6 May 2024 by Emilie, Hotel Management
Thank you for choosing to stay with us at The Hampton Inn Greenwood. Please accept my sincerest apologies for the Wi-Fi disconnecting due to the storm that came through. We are not known for having this issue and understand how frustrating it was for our guest's. I didn't notice a Hilton Honors Membership on your reservation. Would you happen to be a member?
