Ratings based on 234 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
i have reached out several times, through email and expedia, to determine why i was charged an extra fee - i have not received a reply and would really appreciate an explanation
by A verified traveler from Greenbrae
Posted 18 Dec 2024
Great location and value.
by A verified traveler
Posted 30 Nov 2024
We really liked to be in an old property with a lot of charm … it makes our stay so authentic and different … in love !
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 14 Nov 2024
The place is old and worn. The one person I met in the check in was very nice and helpful. The extra $50.00 fee on top of the room rate and taxes was the straw that broke the camel’s back.
by A verified traveler
Posted 25 Oct 2024
We like being in the West Village - the location is excellent. But for the price, they could put more into the upkeep of the room. Shower head had a feeble spray from hard water deposits - clean it! (we mentioned it but it was never addressed.) Smoke detector was on the shelf with the batteries removed (to quiet the low battery chirping) when we checked in and wasn't addressed until we pointed it out. The furniture in the room are peiod pieces that go with the age of the room but they are in poor condition. We would have liked to see the floor swept/vacuumed more frequently. Cleaning staff were pleasant.
by A verified traveler
Posted 15 Oct 2024 on Orbitz
The room just didn't feel secure - there were keycodes to enter the building and the room that may be reused from guest to guest and there is no deadbolt on room door. Staff wasn't there and there was a separate entrance with no human presence for half of the rooms.
The room was also quite dirty with old furniture that wasn't in great shape. The TV had no cable - just the free Roku 'channels' so I couldn't watch CNN or the MLB playoffs that were on broadcast. The room wasn't as small as many NYC hotels but I don't plan on staying again unless they do some work.
by A verified traveler
Great location in west village
Posted 4 Oct 2024 on HotelsGreat room. Spacious, for Manhattan. Right in the heart of West Village. Close to so many great things to do.
by A verified traveler from Round Lake
Posted 3 Oct 2024
The location in Greenwich Village is really great and helpful. The food options are nice around the area. The staff was really nice and I love the house. It's a bit quirky, but in an old house good way. I would definitely stay here again.
by A verified traveler
Wonderful people!!
Posted 22 Sep 2024 on HotelsOur stay was phenomenal and I can't say enough about Vincent and Nguyen. They went above and beyond to make our experience wonderful. The location cannot be beat, in the middle of Greenwich village with a subway station nearby surrounded by restaurants and parks. Highly recommended is to visit the Whitney museum, which is an easy walk from the hotel- be sure to go on Friday night when it's free from 5:00 to 10:00 p.m.