Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler from Bal Harbour
Posted 26 Nov 2024
Great property and very central, well decorated and staffed
by A verified traveler
Posted 20 Nov 2024
The location is excellent and the hotel is very trendy and cool. The staff were a hit and miss: the interaction we had with the different staff were either excellent (polite & friendly) or poor (cold & snobby), depending on who we got. It would have been nice if they had gone over the amenities with us during check in. We didnt’ know there was a sushi restaurant on the roof or that the pool was closed or that the lounge was closed on Mondays. All these we figured out on our own. Lastly if you are going to spend over $500/night on a 5 star hotel make sure you know what kind of room you are getting. I thought “superior” meant “nice” but it meant a tiny room next to the elevator on a low level, with a half view of the back of the building. The cleaning staff started work 8 or 9 in the morning and we couldn’t hear every single bang of each door opening & closing. But if you are looking for location, you cannot beat this one.
by A verified traveler
Posted 18 Nov 2024
Wonderful location, amazing attentive staff, lovely hotel!
Comment from Hotel Management
19 Nov 2024 by Richard, Hotel Management
Hi, we are happy you enjoyed your stay at the Gansevoort Meatpacking Hotel. Thank you for taking the time and for your kind review and hope to see you again soon.
by A verified traveler
Posted 14 Nov 2024
This is not a five star hotel
Comment from Hotel Management
15 Nov 2024 by Erin Wilson/Reservations Manager, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a high-quality stay for every guest, and we take your comments seriously. If you could provide more details on what aspects of your stay fell short, we’d love the opportunity to address them and improve for future guests. We hope to have the chance to welcome you again and provide a better experience.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Erin Wilson/Reservations Manager, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a high-quality stay for every guest, and we take your comments seriously. If you could provide more details on what aspects of your stay fell short, we’d love the opportunity to address them and improve for future guests. We hope to have the chance to welcome you again and provide a better experience.
by A verified traveler from Toronto
Posted 10 Nov 2024
Even though this hotel is renovated, it’s starting to age quickly.
Comment from Hotel Management
11 Nov 2024 by Erin Wilson/Reservations Manager, Hotel Management
Thank you for sharing your feedback. We're glad you appreciated the renovations, but we’re sorry to hear that you feel the property is starting to age. We are constantly working on maintaining and updating the hotel to ensure a comfortable experience for our guests, and your comments are helpful in guiding our efforts.We hope to welcome you again soon and provide an even better stay!
by A verified traveler from Big Sky
Posted 5 Nov 2024
Terrific location, amazing staff, pretty much a perfect stay. Have stayed there many times and will do so again.
Comment from Hotel Management
6 Nov 2024 by Richard, Hotel Management
Hi, we are happy you enjoyed your stay at the Gansevoort Meatpacking Hotel. Thank you for taking the time and for your kind review and hope to see you again soon.
by A verified traveler
Posted 4 Nov 2024
Great location
Comment from Hotel Management
5 Nov 2024 by Richard, Hotel Management
Hi, we are happy you enjoyed your stay at the Gansevoort Meatpacking Hotel. Thank you for taking the time and for your kind review and hope to see you again soon.
by A verified traveler from Redwood City
Posted 4 Nov 2024
Great location, amenities and dining options
Comment from Hotel Management
4 Nov 2024 by Erin Wilson/Reservations Manager, Hotel Management
Thank you so much for the feedback. Hope to welcome you back soon.
