Ratings based on 292 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Nice staff, continental style breakfast was good. Room was clean.
Comment from Hotel Management
9 Sep 2024 by Staff, Hotel Management
Thank you for your kind compliment about our staff, as they work very hard to ensure a pleasant experience for all! We look forward to welcoming you back very soon!
by A verified traveler from Durham
Posted 10 Aug 2024
Convenient location next to interstate. Generic, institutional box room with loud a/c units and plastic pillow cases and comforter. Perfectly ok for a rest off the interstate but nothing special.
Comment from Hotel Management
12 Aug 2024 by Staff, Hotel Management
Thank you for taking the time to complete the survey! We are happy you were able to get some rest on your journey. Safe travels and we hope to see you in the future!
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Staff, Hotel Management
Thank you for taking the time to complete this survey. We hope to see you again in the future!
by A verified traveler from Albany
Posted 23 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Staff, Hotel Management
Thank you!
by A verified traveler
Posted 8 Jul 2024
I was told the rooms would be cleaned everday and they were not. Kids were up before 7am running up and down the hallway above me.
Comment from Hotel Management
5 Aug 2024 by Staff, Hotel Management
We are sorry to hear your experience at our hotel was disappointing. Your feedback is truly appreciated, for it is one of the most important tools that allow us to improve the quality of our products and services. We certainly apologize for any inconvenience and welcome the opportunity to service you again.
by A verified traveler
Posted 9 Jun 2024
Great location off the interstate .
Comment from Hotel Management
10 Jun 2024 by Staff, Hotel Management
Thank you for your positive review!!
by A verified traveler
Very unhappy with stay.
Posted 8 Jun 2024 on HotelsThe worst Hampton Inn I have ever stayed in.
And I’ve stayed at many.
Ceiling leaked on me while I was in bed.
No rollaway beds available (just two for the whole hotel). My youngest had to sleep on the floor.
No soap or shampoos in the room I was moved to. Bathroom had hair in the tub and on floor.
Breakfast was bare minimum.
Furniture in lobby and dining area coming apart.
No waters available at desk.
Packaging tape holding elevator moulding in place.
The only positive part of our stay was the evening desk person. She was very kind, but also having to deal with many complaints and building problems last night. But she was as helpful as she could be with everyone.
Comment from Hotel Management
15 Jul 2024 by Staff, Hotel Management
Thank you for taking the time to complete our survey regarding your recent stay at our property. We are terribly sorry that your experience on this particular stay was disappointing, and we failed to provide you with the service and quality that you have become accustomed to receiving from us. We certainly would like to extend our most sincere apologies for the inconvenience.On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed in creating a memorable experience for you.
by A verified traveler
Posted 30 May 2024 on Hotels
Comment from Hotel Management
10 Jun 2024 by Staff, Hotel Management
Thank you for your positive review!!
by A verified traveler
Posted 17 May 2024
All good!
Comment from Hotel Management
28 May 2024 by Staff, Hotel Management
Thank you!!
by A verified traveler from Atlanta
Posted 13 May 2024
Comment from Hotel Management
15 Jul 2024 by Staff, Hotel Management
Thank you for taking the time to complete our survey. Please come back to see us again!
