Ratings based on 646 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Hotel room was nice/ clean. However I wish they had black out curtains, there was a street light outside my door and the curtains still let light in. Not many channels on the tv and no pool/hot tub. Had a grab and go breakfast. But it was a perfectly fine hotel for the night.
by A verified traveler
Posted 11 Nov 2024
Great location, friendly staff, easy parking. Very clean and spacious rooms!
Comment from Hotel Management
13 Nov 2024 by Hotel Management , Hotel Management
Dear Nicole,Thank you for such a generous review of Extended Stay America. We're thrilled to know that our central location, welcoming team, and parking options made your stay hassle-free. We're also pleased that you enjoyed the spacious and well-maintained accommodations. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit.Sincerely,Hotel Management
by A verified traveler
Posted 4 Nov 2024
The only thing I had a problem with was there were people above me that would not stop stomping and dropping what seemed like heavy loud objects. Eventually someone knocked on their door like if it was the police but the stomping and dropping of things started up again just and hour later. So I got no sleep
Comment from Hotel Management
5 Nov 2024 by Hotel Management, Hotel Management
Dear Janizel,We apologize for the disturbances from neighboring guests, which impacted your ability to rest. While it seems our team tried to address the issue, we regret that the issue resumed, preventing you from having a peaceful stay. Your comfort is a top priority for us, and we are committed to exploring further measures to ensure a quieter and more relaxing environment for all our guests. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 22 Oct 2024
A very nice surprise. I enjoyed the room.
Comment from Hotel Management
23 Oct 2024 by Hotel Management, Hotel Management
Dear Joseph, Thank you for your recent stay. We are delighted you had a wonderful experience at Extended Stay America, and we are happy your room met your expectations. Each of our staff members works hard to ensure every guest enjoys their stay so that they will be pleased with your feedback. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely,Hotel Management
by A verified traveler
Posted 4 Oct 2024
Everyone was very nice and the rooms were comfortable
by A verified traveler
Posted 2 Oct 2024
Bugs was everywhere
Comment from Hotel Management
3 Oct 2024 by Hotel Management, Hotel Management
Dear Tarra,We sincerely apologize for the issues you encountered. We take pest control seriously, and we regret falling short of your expectations. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee that there are no future issues. Please note that your comfort and cleanliness are our top priority. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
by A verified traveler
Posted 30 Sep 2024
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by A verified traveler
Posted 23 Sep 2024
It was convenient to a variety of restaurants, quiet, spacious rooms, walkin shower
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Dear Joyce, Thank you for your feedback. We're pleased to hear that you enjoyed the convenient location, quiet atmosphere, and spacious rooms with a walk-in shower. Guest comfort is our priority, and we're glad these aspects of your stay met your expectations. We appreciate your stay at Extended Stay America and look forward to welcoming you back!Sincerely,Hotel Management
by A verified traveler
Posted 21 Sep 2024
Awesome!!! I always stay here when I’m in the area.
