Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
The hotel was good, I was approached in the elevator by a man heading to the parking deck and felt very unsafe. I got off on the wrong stop to get away from him and he waited on me to come back down until family I had came and got me. Was pretty spooked the hotel elevator is on the outside of the property and anyone can get on.
Comment from Hotel Management
28 Nov 2024 by Linda - Front Office Manager, Hotel Management
Thank you for choosing to stay at The Embassy Suites by Hilton Downtown Greenville Riverplace. We are so glad that you enjoyed your recent stay with us and look forward to seeing you again soon. Thank you for the feedback on the elevator, we will forward it to the appropriate personnel. Safe Travels.
by A verified traveler
Posted 27 Nov 2024
Very convenient location. Staff was friendly. Rooftop bar is decorated for Christmas and was awesome. Highly recommend.
Comment from Hotel Management
27 Nov 2024 by Terra Phelps Front Desk Supervisor , Hotel Management
Thank you for choosing to stay at The Embassy Suites by Hilton Downtown Greenville Riverplace. We are so glad that you enjoyed your recent stay with us and look forward to seeing you again soon. Safe Travels.
by A verified traveler
Posted 20 Nov 2024
What an amazing hotel for the price point!
Comment from Hotel Management
21 Nov 2024 by Terra Phelps Front Desk Supervisor , Hotel Management
Thank you for choosing to stay at The Embassy Suites by Hilton Downtown Greenville Riverplace. We are so glad that you enjoyed your recent stay with us and look forward to seeing you again soon. Safe Travels.
by A verified traveler
Posted 19 Nov 2024
Loved how it was close to everything
Comment from Hotel Management
19 Nov 2024 by Marcquel Johnson, Hotel Management
Thank you so much for you feedback and staying with us!
by A verified traveler
Posted 18 Nov 2024
We love staying at the Embassy Suites,it's in a great part of town. We prefer staying on the east side of the property do to the road noise.
Comment from Hotel Management
19 Nov 2024 by Marcquel Johnson, Hotel Management
We are so glad to hear you enjoyed your stay with us! Thank you so much for your feedback!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Terra Phelps Front Desk Supervisor , Hotel Management
Thank you so much for taking the time to provide your feedback. If you would like to discuss in further detail, please feel free to give us a call.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Terra Phelps Front Desk Supervisor , Hotel Management
Thank you for choosing to stay at The Embassy Suites by Hilton Downtown Greenville Riverplace. We are so glad that you enjoyed your recent stay with us and look forward to seeing you again soon. Safe Travels.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Linda Blackwell - Front Office Manager, Hotel Management
Thank you for choosing to stay at The Embassy Suites by Hilton Downtown Greenville Riverplace. We are so glad that you enjoyed your recent stay with us and look forward to seeing you again soon. Safe Travels.
by A verified traveler
Posted 5 Nov 2024
Below average for an Embassy Suites. The balcony saved the room.
Comment from Hotel Management
5 Nov 2024 by Terra, Hotel Management
Thank you so much for taking the time to provide feedback on your most recent stay with us. I am happy to hear that overall, you enjoyed your stay. We appreciate your feedback regarding your accommodations and will forward those details to the appropriate personnel.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Linda Blackwell - Front Office Manager, Hotel Management
Thank you for choosing to stay at The Embassy Suites by Hilton Downtown Greenville Riverplace. We are so glad that you enjoyed your recent stay with us and look forward to seeing you again soon. Safe Travels.
