Ratings based on 148 Verified Reviews
2.4 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
This place was dirty and smelled. The toilet had a spray leak and I had to mop up water to be able to use the toilet. I would not stay here again.
Comment from Hotel Management
4 Nov 2024 by SafeTravels, Hotel Management
Dear Edwina,Thank you for taking time to provide feedback from your recent stay. You and your comments are valued. We appreciate you informing us about the housekeeping and maintenance issues you discovered in room 129. These issues have been corrected. Please reconsider staying with us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 4 Nov 2024
Some of them were good and great, and some were not so great, but expedia was the best for as a app.Have a wonderful day
Comment from Hotel Management
4 Nov 2024 by SafeTravels, Hotel Management
Dear Antonio,Thank you for taking time to tell us about your recent stay. You and your comments are valued. We appreciate your business. Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 3 Nov 2024
Ask repeatedly to fix tv microwave phone broken ice machine broken toilet leaning forward air conditioner on its last leg there wasn’t daily housekeeping or an arcade or mini golf as specified in a
Seen bugs and the shower curtain was the nastiest thing I’ve ever laid eyes on…moldy
Comment from Hotel Management
4 Nov 2024 by SafeTravels, Hotel Management
Dear Brandi,Thank you for taking time to notify our team about your recent stay. Allow me to apologize for not exceeding your expectations. There was a network outage from midnight to 3am. Our housekeeping and maintenance were informed about the issues you encountered. These were corrected. Early next year we are expecting major improvements and renovations at our facility.Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler from Simpsonville
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by SafeTravels, Hotel Management
Dear Jose,Thank you for taking time to provide feedback from your recent stay. You are a valued guest and hope you return again for future lodging.Sincerely,Amin, GM
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
30 Oct 2024 by SafeTravels, Hotel Management
Dear Amanda,Thank you for making a reservation. Hope you and your family are well after Helene. The virtual credit card from Expedia will not be charged by Budget Inn Greenville, SC. Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 17 Oct 2024
I was told to get a refund and that they would notify you that they did not have power at the hotel I wasted money someone needs to refund my money this is a state of emergency crisis going on due to the hurricane I need my money back or you both will lose a loyal customer for the misinformation REFUND ME MY MONEY THEY HAD NO POWER!!!!
Comment from Hotel Management
30 Oct 2024 by SafeTravels, Hotel Management
Dear Anthony,Thank you for making a reservation. Hope you and your family are well after Helene. The virtual credit card from Expedia will not be charged by Budget Inn Greenville, SC. Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 3 Oct 2024
We were not able to check in and my money has never been reimbursed to me. I will not use Expedia or think about a budget inn again. It was the worst experience I’ve ever had and Expedia wouldn’t make it right.
Comment from Hotel Management
30 Oct 2024 by SafeTravels, Hotel Management
Dear Eddie,Thank you for making a reservation. Hope you and your family are well after Helene. The virtual credit card from Expedia will not be charged by Budget Inn Greenville, SC. Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
30 Oct 2024 by SafeTravels, Hotel Management
Dear Latavia,Thank you for making a reservation. Hope you and your family are well after Helene. The virtual credit card from Expedia will not be charged by Budget Inn Greenville, SC. Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 29 Sep 2024
My husband and I needed a place to stay due to the power outage from Hurricane Helene(tropical storm). We need power to sleep at night…My husband has COPD and sleep apnea.. I have sleep apnea so we use CPAP machines to sleep.
I went online to desperately find a hotel to stay at… the only one available around our area was the Budget Inn in Greenville SC. So I reserved a room from 9/27-9/29. Gathered all of our things needed for those days… We headed there only to get there and there is NO POWER… We never physically checked in/sign any paperwork. We left and ended up having to sleep in our running car for the night… After all this to find out that they still ended up charging us for the room and took the payment out of our checking account 😡😡😡 WHAT?? How can they when we never stayed at the hotel??
They should have either put “no power” or “no available rooms” on their website to avoid people making reservations for nothing!!!
There were a few other people that had showed up when we did finding out the same thing 😫😫😫. I WANT A REFUND on a room that we never ended up using!!!!!!!!!!!
Comment from Hotel Management
30 Oct 2024 by SafeTravels, Hotel Management
Dear Tanya,Thank you for making a reservation. Hope you and your family are well after Helene. The virtual credit card from Expedia will not be charged by Budget Inn Greenville, SC. Please consider us again for future lodging.Best Regards,Amin, GM
by A verified traveler
Posted 29 Sep 2024
no refund on my reservation and hotel had no power , avoid this property and booking with expedia in general , terrible costumer service , scammers
Comment from Hotel Management
30 Oct 2024 by SafeTravels, Hotel Management
Dear Michael,Thank you for making a reservation. Hope you and your family are well after Helene. The virtual credit card from Expedia will not be charged by Budget Inn Greenville, SC. Please consider us again for future lodging.Best Regards,Amin, GM
