Ratings based on 969 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Convenient check in; location good from major interstate; good area
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Kim,We appreciate your positive feedback on the check-in process and our location near the major interstate. Your satisfaction is important to us, and we're pleased to hear you found our area to be enjoyable. Our team is here to assist with any future stays you may have with us.
by A verified traveler
Posted 19 Nov 2024
Great
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Eric,We appreciate your feedback and are glad to hear you had a positive experience during your stay. If there is anything we could do to enhance your next visit, please let us know.
by A verified traveler
Posted 17 Nov 2024
Generally shabby
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Nick, We're sorry to hear that the hotel did not meet your expectations. Your feedback is valuable to us as we strive to improve our services for all guests. We appreciate you taking the time to share your experience with us. Thank you for bringing your concerns to our attention.
by A verified traveler
Posted 14 Nov 2024
Some were good and some were bad a lot of attitudes, but that is the africans
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Antonio,We appreciate your feedback and apologize for any inconsistencies in service you may have experienced during your stay. We value all guest comments as they help us improve our standards to ensure a better experience for all our guests. We encourage you to reach out to our management team with further details as we strive to address any issues raised and provide exceptional service to all our guests.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Corey,We're elated to hear you had a fantastic stay with us! Should you have any more feedback to share, please reach out to us directly. We look forward to welcoming you back soon.
by A verified traveler
Posted 13 Nov 2024
The property was very clean
Comment from Hotel Management
13 Nov 2024 by DM, Hotel Management
Thank you for staying with us. We appreciate your positive feedback.
by A verified traveler
Posted 13 Nov 2024
Disappointed to book with Expedia, in room no freeze no microwave, I have never stayed in any hotel that not has freeze and microwave
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello mrunali,We appreciate your feedback regarding the amenities in your room. We recommend reaching out to the hotel directly for any future reservations to ensure your specific needs are met. Thank you for bringing this to our attention so we can continue to improve our guest experience.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Nikieta,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.
by A verified traveler
Posted 9 Nov 2024
Roaches
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Cesar,We apologize for any inconvenience you experienced during your stay. Our team takes cleanliness seriously and regularly inspects for pests. Your feedback helps us improve our services for future guests. If you have any further concerns, please reach out to our management team for assistance.
by A verified traveler
Posted 9 Nov 2024
They had roaches all over the room
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Cesar,We are sorry to hear about your experience and take feedback seriously. We encourage guests to contact our management team directly to address any concerns thoroughly. Thank you for bringing this to our attention.
