Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
We liked it all. The front desk was great and helpful. The room was comfortable and clean. We had everything we needed. We can recommend this hotel. It's a two star hotel, so it's what you expect, but better.
Comment from Hotel Management
16 Dec 2024 by Holiday Inn Team , Hotel Management
Gary, thank you so much for sharing your experience. We are delighted to hear you enjoyed your overall stay with us. We hope to welcome you back the next time you're in town!
by A verified traveler
Posted 12 Dec 2024
The staff that welcomed us was friendly and sharp. Rihanna and Darien were exceptional at the front desk.
Comment from Hotel Management
12 Dec 2024 by Holiday Inn Team , Hotel Management
Pedro, thank you so much for sharing your kind words with us. We are delighted to hear that Rianna and Darien provided you with exceptional service. We hope to welcome you back the next time you're in town!!
by A verified traveler
Posted 5 Dec 2024
Cleanliness & accessible to food/shops
Comment from Hotel Management
6 Dec 2024 by Holiday Inn Team , Hotel Management
Marietta, thank you so much for sharing your experience with us. We are pleased to hear you enjoyed your stay and were able to utilize our convenient location to local shops and restaurants.
by A verified traveler
Posted 2 Dec 2024
For a 'budget' property, this Holiday Inn is great. Nice staff, super clean room, excellent shower head and hot water, and I really enjoyed the omelettes for breakfast. I usually stay at more expensive places and this made me wonder why. Will definitely stay here again.
Comment from Hotel Management
2 Dec 2024 by Holiday Inn Team , Hotel Management
Louis Emile, thank you so much for sharing your experience with us. We are delighted to hear you had a great time at our property. We hope to welcome you back the next time you're in town!
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Holiday Inn Team , Hotel Management
Carlos, thank you for your rating! We hope to welcome you back the next time you're in town.
by A verified traveler
Posted 19 Nov 2024
It was a good weekend and a great stay overall. We had excellent service from Julia and Ms. Anita.
A very walkable location for the gorgeous downtown Greenville Main Street, and very convenient to our event at The Poinsett Club.
Comment from Hotel Management
21 Nov 2024 by Holiday Inn Team , Hotel Management
June, thank you for sharing your positive experience! We're delighted to hear that you had a great weekend and enjoyed your stay with us. It's wonderful to know that Julia and Ms. Anita provided you with excellent service. We hope to welcome you back the next time you're in town.
by A verified traveler
Posted 18 Nov 2024
The room was clean and quiet had everything I needed even early morning coffee The only thing I hate about all hotels is that it’s cable TV I hate it but that’s with all My stay was great
Comment from Hotel Management
19 Nov 2024 by Holiday Inn Team , Hotel Management
Denise, thank you for your review! We're delighted to hear that you enjoyed your stay and found the room clean and quiet, with all the amenities you needed, including early morning coffee.We understand your preference regarding TV options and appreciate your feedback. It's something we'll keep in mind as we strive to improve our guest experience. We hope to welcome you back the next time you're in town!
by A verified traveler
Posted 13 Nov 2024
The bathroom floor was dirty, and the toilet was not stable on the floor. Also, the toilet paper holder was unstable on the wall.
Having a dirty bathroom floor seemed unacceptable and made us wonder of the carpet was dirty also.
We have been in Greenville three times in the last six months, and this was the most unclean of the three hotels we resided in.
Comment from Hotel Management
19 Nov 2024 by Holiday Inn Team , Hotel Management
Edward, thank you for sharing your feedback. We're sorry to hear about the issues you encountered with the bathroom cleanliness and maintenance during your stay. This is certainly not the standard we aim to uphold, and we apologize for any discomfort this caused. We hope to welcome you back for a much better experience.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Holiday Inn Team , Hotel Management
Candis, thank you for your rating! We hope you have a perfect stay with us the next time you're in town.
by A verified traveler
Posted 10 Nov 2024
There was no parking
Comment from Hotel Management
13 Nov 2024 by Holiday Inn Team , Hotel Management
Janice, thank you for sharing your experience with us. We’re sorry to hear that you had trouble finding parking. We understand how frustrating that can be. We hope to see you again soon and appreciate your understanding.
