Ratings based on 236 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
A little outdated, but still a decent place to stay. Park itself is beautiful.
Comment from Hotel Management
26 Nov 2024 by Brenda Danner, Hotel Management
Hello Gregory,Thank you for taking time to review the park.We hope you visit again soon.
by A verified traveler from Murrieta
Posted 18 Sep 2024
Beautiful scenery and wonderful staff.
Comment from Hotel Management
18 Sep 2024 by Brenda Danner, Hotel Management
Thank you for the great review. We are happy that you enjoyed the beautiful park. Please visit again soon.
by A verified traveler
Posted 17 Aug 2024
Nice walking trail close to lodge. Dinner was delicious with several good choices.
Comment from Hotel Management
18 Aug 2024 by Brenda Danner, Hotel Management
Thank you for the nice review.We are happy that you enjoyed your stay with us. Please visit again soon.
by A verified traveler from Painesville
Posted 8 Aug 2024
I was disappointed that there wasn't an ice machine on each floor. Only certain rooms had refrigerators. The lodge pool was so unsafe! The ladders had rungs that were not screwed in and thus made it very dangerous to get in and out of. The lift chair needed to be used to get out of the pool. Is this lodge ADA compliant? On a brighter note, restaurant staff was awesome. They were very friendly and accommodating.
Comment from Hotel Management
8 Aug 2024 by Brenda Danner, Hotel Management
Good afternoon Elizabeth, thank you for bringing these issues to our attention, we will have our maintenance staff check the pool ladder. Sorry for the inconvenience of no ice machine on every floor, and not having refrigerators available in every lodge room. We are glad you enjoyed the restaurant, I will pass this along to the kitchen and dining room staff. Please visit the park again.
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
28 Jul 2024 by Brenda Danner, Hotel Management
Thank you for the review, we hope you visit again soon.
by A verified traveler from horseheads
Posted 7 Jul 2024
It was easily assesicible
Comment from Hotel Management
8 Jul 2024 by Brenda Danner, Hotel Management
Hello Deborah, thanks for taking the time to review the park, we hope you visit again soon.
by A verified traveler
Great place to stay
Posted 5 Jul 2024 on HotelsWe have stayed here numerous times and we are always happy with our stay.
Comment from Hotel Management
5 Jul 2024 by Brenda Danner, Hotel Management
Hello Gary, thanks for taking time to leave a review, we are glad that you were happy with your stay. Please visit again soon, we appreciate you.
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by Brenda Danner, Hotel Management
Thanks for taking the time to review the park, we appreciate you. Please visit again soon.
by A verified traveler
Great value, lovely site
Posted 28 Jun 2024 on HotelsThis is a lovely place to stay. The lodge is well maintained even though it's obviously aging. The property, however, is great, and the breakfast was wonderful. Service was pleasant and personable. This was a wonderful family retreat--and the price can't be beat!
Comment from Hotel Management
28 Jun 2024 by Brenda Danner, Hotel Management
Hi Emily, thank you for for the wonderful review. We are proud of the staff for the work they do. I will share your comments, they will be happy to hear you enjoyed your stay and to be acknowledged. Please visit again soon.
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Beatrice, Hotel Management
Thank you Barry for your review.
