Ratings based on 449 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
This facility at first we thought it was ok just to rest but I was completely wrong. The locks looked as if someone tried to break-in (the bolts were even loose). I was so scared to sleep here that I literally barricaded the door. Very dirty as in dust, mold, stripped wall paint and separating ceilings as well as the floors. The only best thing about it is the parking. You get parking right infront your door basically.
Comment from Hotel Management
8 Dec 2024 by Management, Hotel Management
WE APOLOGIZE YOUR STAY DID NOT GO AS YOU EXPECTED,WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..
by A verified traveler
Posted 7 Dec 2024
My room did not have a normal heat in it.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by management, Hotel Management
Thanks for staying with us,We appreciate your feedback, hope to see you in future.
by A verified traveler
Posted 24 Oct 2024
Great place to stay if your going to the Palace Theatre in Greensburg, PA. Great beds and strong showers. Nothing fancy but run by good people.
Comment from Hotel Management
24 Oct 2024 by management, Hotel Management
We appreciate your feedback and glad that you enjoyed your stay.Hope to see you in the future,
by A verified traveler
Posted 19 Oct 2024
The place is filthy.
Comment from Hotel Management
19 Oct 2024 by management, Hotel Management
WE APOLOGIZE YOUR STAY DID NOT GO AS YOU EXPECTED,WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..
by A verified traveler
Posted 27 Sep 2024
The room smelled overwhelmingly like stale cigarettes, I understand it was a smoking room but it smelled like someone smoked a pack of cigarettes in the room everyday for years. There were cigarette burns all over the otherwise very dirty furniture, including the bed. The sheets and blankets also had some questionable stains on them. The bathroom looked like it hasn’t seen a broom or mop in quite some time, and the toilet wouldn’t stop running the whole time. For what I spent on a room, it wasn’t worth it. There are nicer and cheaper places to stay in Greensburg.
Comment from Hotel Management
27 Sep 2024 by management, Hotel Management
WE APOLOGIZE YOUR STAY DID NOT GO AS YOU EXPECTED,WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..
by A verified traveler
Posted 25 Sep 2024
The olive oil soap
Comment from Hotel Management
25 Sep 2024 by management, Hotel Management
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..
by A verified traveler
Posted 24 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by management, Hotel Management
We appreciate your feedback and glad that you enjoyed your stay.Hope to see you in the future,
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by management, Hotel Management
We appreciate your feedback and glad that you enjoyed your stay.Hope to see you in the future,
by A verified traveler
REFUSED TO STAY. SMELLY AND DIRTY
Posted 6 Aug 2024 on HotelsThe room was smelly and dirty. I refused to stay there and I went to stay at another hotel. Lots of scumbags and foreigners all over the place there. Also they didn't have the proper parking for my SUV pulling a trailer and I had called in advance and they said they had it. That place should be shut down.
Comment from Hotel Management
6 Aug 2024 by management, Hotel Management
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..
