Ratings based on 452 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
To be fair, this is an older hotel but it was extremely clean. The Front desk staff was so nice and helpful and house keeping does a great job. Good free breakfast and coffee available all day long.
by A verified traveler
Posted 21 Oct 2024
The Breakfast Buffet was terrific!
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 18 Oct 2024
It was nice
by A verified traveler
Posted 13 Oct 2024
Got woken up by a fire alarm early in the morning, lobby/ staircase, were really dusty.. Was denied a request to check out early with refund considering the inconvenience… Total disappointment, quite frankly don’t really think they care about customers
by A verified traveler
Posted 30 Sep 2024
For the price and location, it was perfect.
by A verified traveler
Posted 27 Sep 2024
Arrived on a Friday afternoon for the High Point Family Weekend. Toilet had dried pee running down the front of it. We had to clean up many areas of the room that were dirty. Bathtub struggled to drain. Hallways were clearly not vacuumed in a few days. The kicker was when we found a cockroach in the room, in the morning. We immediately packed and moved to another hotel. All that said......the breakfast was fine. AND..when we informed the counter why we were leaving, they refunded our Saturday night reserved payment. So they did the right thing. I give a lot of credit for them doing that. They could have just kept the money, which is what I expected.
by A verified traveler from LELAND
Posted 19 Sep 2024
If we weren’t so tired walking in I would have made a U turn and walked back out. The lobby was old and smelled musty. The check in went quick and we were given Room 107. Walked in the room and noticed the normal hotel musty smell. Cranked the AC, Got ready for bed then began to notice the sheets felt damp, counters and nightstands as well and then our socks were soaked from the carpet. If it wasn’t after 12 we would have packed up to change rooms. My daughter and I were both coughing all night- the next morning I picked up the invoice from the rug where it was slid under the door - IT WAS WET. I reported all this to the front desk and she made a note on my invoice for maintenance. DO NOT STAY HERE.
by A verified traveler
Posted 16 Sep 2024
Bathroom tub would not drain. AC was broke and very loud in one room
by A verified traveler
Posted 5 Sep 2024
