Ratings based on 989 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
It was c lean, comfortable, convienent yo everything
Comment from Hotel Management
20 Dec 2024 by Hotel Manager, Hotel Management
Dear Deborah, Thank you for your fantastic 5 out of 5 review! We’re thrilled you found your stay clean, comfortable, and convenient. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another excellent stay! Sincerely, Hotel Manager
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hotel Manager, Hotel Management
Dear Hector,Thank you so much for the fantastic 5 out of 5 rating! We're delighted to hear you had a great experience with us. Your kind words motivate our team to continue delivering exceptional service. We can't wait to welcome you back for another wonderful stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
They offered cleaning the room every other day, they only cleaned it once. I stayed 5 nights
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We apologize for the oversight regarding the housekeeping service during your stay. Our goal is to ensure a comfortable experience for all our guests, and we regret that we fell short in this instance. We will address this issue with our housekeeping team to improve our services. We appreciate your input and hope you might consider staying with us again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Super comfortable bed nice room and great location
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you found our beds comfortable and enjoyed your room and location. It’s always our goal to provide a relaxing stay for our guests. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
Clise proximity to venue.
Comment from Hotel Management
27 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your review. We are delighted to hear that our hotel's close proximity to the venue enhanced your stay. We strive to provide convenience and comfort for our guests. If there are any specific areas where you think we can improve or additional amenities you would like to see, please let us know. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
The front desk has poor customer service.
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're pleased you chose to stay with us, but we regret to hear about your experience with our front desk staff. Providing excellent customer service is a priority for us, and we will address this concern with our team. Your insights are valuable in helping us improve, and we hope to provide you with a better experience during your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
This property made an ideal base for us to stay and visit family in the local area. Rooms comfortable if a little dated.
All staff really friendly and made you feel welcome:)
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience! We're glad to hear that our hotel served as a convenient base for your family visit and that our staff made you feel welcome. We appreciate your feedback about the room decor and will consider it for future improvements. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5-star review! We’re thrilled you had a great experience with us and appreciate your kind feedback. We hope to welcome you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Devin,Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your stay did not fully meet your expectations. We strive to improve our services continuously, and your insights are invaluable. If you have any specific concerns, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Oct 2024
Front desk was very accommodating moved rooms so i could be closer to my family despite buying from different sites. Quiet. Easy Parking. Great mexican food nearby Cabo Grill.
Comment from Hotel Management
12 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience! We're glad to hear our front desk team was able to accommodate your room request, and that you enjoyed the quiet atmosphere and convenient parking. It’s great that you found a nearby dining option as well. We hope to welcome you and your family again soon!Sincerely, Hotel Manager
