Ratings based on 987 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Evitta Fletcher, Hotel Management
Dear ( Guest Name), Thank You so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us and that our team met your needs. I hope you do come back and stay with us again so we can make it a 5-star experience. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us .
by A verified traveler
Posted 20 Sep 2024
El servicio al cliente muy malo y tratan de buscar la forma de estafar al usuario inventado cosas falsa y tengo las evidencias.
by A verified traveler
Posted 17 Sep 2024
Easy checking in and out
Comment from Hotel Management
26 Sep 2024 by Evitta Fletcher, Hotel Management
Dear Carrie, Thank You so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and that our team exceeded your expectations. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and provide the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.
by A verified traveler
Posted 16 Sep 2024
The front desk clerk was very friendly and helpful!
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Evitta Fletcher, Hotel Management
Thank you for taking the time to provide your feedback. I’m so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. We are confident that your next experience will be worthy of a 5-star review.
by A verified traveler
Posted 2 Sep 2024
No hot water!!! I took a cold shower!!!
Comment from Hotel Management
4 Sep 2024 by Evitta Fletcher, Hotel Management
Thank you for taking the time to provide your feedback. I’m so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. We are confident that your next experience will be worthy of a 5-star review.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Melissa, Hotel Management
Dear Steven,Thank you for taking the time to complete our online survey and for giving us a perfect 4/5 regarding your recent stay at Clarion Pointe Greensboro Airport. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We are looking forward to serve you back again in the future!Sincerely,Melissa leboeuf Clarion Pointe Greensboro Airport-NC
by A verified traveler
Posted 28 Aug 2024
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Comment from Hotel Management
2 Sep 2024 by Melissa, Hotel Management
Dear Latrice,Thank you for taking the time to complete our online survey and for giving us a perfect 4/5 regarding your recent stay at Clarion Pointe Greensboro Airport. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We are looking forward to serve you back again in the future!Sincerely,Melissa leboeuf Clarion Pointe Greensboro Airport-NC
by A verified traveler
Posted 25 Aug 2024
Staff was nice.
Comment from Hotel Management
28 Aug 2024 by Evitta Fletcher, Hotel Management
Thank You so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and provide the most enjoyable experience for our guests. We hope to see you back soon! Sincerely, Evitta Fletcher Assistant General Manager Clarion Pointe Greensboro Airport
by A verified traveler
Posted 24 Aug 2024
Staff were nice.
Comment from Hotel Management
28 Aug 2024 by Evitta Fletcher, Hotel Management
Thank You so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and that our team exceeded your expectations. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and provide the most enjoyable experience for our guests. We look forward to seeing you in the future. Sincerely, Evitta Fletcher Assistant General Manager Clarion Pointe Greensboro Airport
