Ratings based on 271 Verified Reviews
2.5 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gaithersburg
Posted 22 Nov 2024
it served its purpose for the time we spent in Greensboro!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Frank,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and constantly reminds us why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable.We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
by A verified traveler from Richmond
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Ronald,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you wanted and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler
Posted 8 Nov 2024
Very clean
Comment from Hotel Management
15 Nov 2024 by M, Hotel Management
Dear Antjuane,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
15 Nov 2024 by M, Hotel Management
Dear Guest,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler from Warsaw
Posted 5 Nov 2024
Comment from Hotel Management
15 Nov 2024 by M, Hotel Management
Dear Wesley,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
15 Nov 2024 by M, Hotel Management
Dear Anthony,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler
Posted 3 Nov 2024
It was obvious that there are parts of the hotel being remodeled. Starting with the positives - the room we had appears to be one that had been remodeled. The staff we interacted with were all friendly and accommodating. There was no working ice machine. There was no phone in the room. The beds are made with a flat sheet over the mattress pad and a thin 'blanket.' Since there was no phone we had to go to the front desk to request a second blanket. I am hopeful that once the remodeling is complete, these other concerns will be addressed.
Comment from Hotel Management
15 Nov 2024 by M, Hotel Management
Dear Brad,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed your room and found our staff to be friendly and accommodating. We truly appreciate your understanding as we continue to make improvements to the hotel. We also appreciate you bringing up the issues you experienced with the ice machine, the phone in the room, and the bedding. We understand how these conveniences are important for a comfortable stay, and we apologize for any inconvenience caused by their absence. As you noted, we are in the process of remodeling, and we are working hard to enhance the guest experience in every area of the hotel. Your comments are invaluable as we prioritize the next steps in our renovation, and we will certainly consider them as we continue to improve our facilities. Thank you again for your patience and constructive feedback. We’re hopeful that on your next visit, you’ll experience a fully updated and even more comfortable stay.Best Regards,Management Team
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
15 Nov 2024 by M, Hotel Management
Dear Gregory,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
by A verified traveler
Posted 30 Oct 2024
The carpeting in the hallway was dirty and needs to be replaced. The building seemed old and in need of rehab.
Comment from Hotel Management
31 Oct 2024 by M, Hotel Management
Dear Sonia,Thank you for your valuable feedback. We appreciate your observations regarding the hallway carpeting and the overall condition of the building. We take these concerns seriously and will be addressing them with our maintenance team to ensure we make the necessary improvements. Your insights are important to us as we strive to enhance our property and provide a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,Management Team
