Ratings based on 438 Verified Reviews

4.6 out of 5
86% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Great location!
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Perfect Brooklyn location .
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Spacious, quiet room for being in NY! Staff at front desk was helpful. Shower facet was not working properly--frustrating to take a boiling hot shower. Otherwise 5/5.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Awesome
5 out of 5
by A verified traveler

Posted 18 Sep 2024
For my purposes, the location was key. My room was very clean and spacious. I wish there was bathroom counter space. The front desk staff were very nice and helpful. I feel the lobby could use a little renovation.
2 out of 5
by A verified traveler

Posted 11 Sep 2024
When I arrived to check in I was told my room wasn’t ready. Check in was at 3 and I had an appointment at 4 so I had a very small window to get ready. I was told they didn’t know when my room would be ready but if I wanted to upgrade for $75 I could get into a room immediately. I asked since my room isn’t ready the could they just put me in that room. She said no. I reluctantly paid the $75 so I could get ready for my appointment. I was asked what floor I wanted to be on. They obviously had multiple rooms available. I will never stay at this hotel again. They ripped me off.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Staff were super friendly and the size and space of the rooms was so much better value than many other hotels I've stayed at in the city. Some great local bars and food options available within walking distance too.
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Friendly staff! Nice updates.
1 out of 5
by A verified traveler

Posted 31 Aug 2024
.