Ratings based on 420 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Very friendly staff, clean comfortable room. Only downfall is a three day maximum pet policy.
Comment from Hotel Management
7 Dec 2024 by Guest Satisfaction Team, Hotel Management
Thank you for staying with us Laura. We hope to see you again.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Guest Satisfaction Team, Hotel Management
Thank you Melvin for the rating.
by A verified traveler
Posted 29 Oct 2024
Rundown and dreary; promised breakfast didn’t exist. Staff unpleasant.
Comment from Hotel Management
16 Nov 2024 by Guest Satisfaction Team, Hotel Management
We apologize that you didn't have a good stay with us. We aim to please, so thank you for showing us where we can improve.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Derrick!
by A verified traveler
Posted 23 Oct 2024
It’s a cheap motel and it shows but the employees are wonderful and beds are clean, great for a quick stay
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you for your review Dawn! We are renovating so hope you will come by again to see the differences next time you're in Greencastle.
by A verified traveler
Posted 20 Oct 2024
Breakfast and cleanliness
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Patricia! Cleanliness is one thing we aim for.
by A verified traveler
Posted 20 Oct 2024 on Orbitz
I usually stay in the least expensive hotel with pretty good reviews for cleanliness. And this one completely fits that description.
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
We're glad to hear it Jeffrey!
by A verified traveler
Posted 20 Oct 2024 on Hotels
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Sandra!
by A verified traveler
Posted 15 Oct 2024
Easy for a quick stay. Place was nice and recently renovated
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Frank, we'd love to have you here again.
