Ratings based on 416 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Very friendly staff, clean comfortable room. Only downfall is a three day maximum pet policy.
Comment from Hotel Management
7 Dec 2024 by Guest Satisfaction Team, Hotel Management
Thank you for staying with us Laura. We hope to see you again.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Guest Satisfaction Team, Hotel Management
Thank you Melvin for the rating.
by A verified traveler
Posted 29 Oct 2024
Rundown and dreary; promised breakfast didn’t exist. Staff unpleasant.
Comment from Hotel Management
16 Nov 2024 by Guest Satisfaction Team, Hotel Management
We apologize that you didn't have a good stay with us. We aim to please, so thank you for showing us where we can improve.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Derrick!
by A verified traveler
Posted 23 Oct 2024
It’s a cheap motel and it shows but the employees are wonderful and beds are clean, great for a quick stay
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you for your review Dawn! We are renovating so hope you will come by again to see the differences next time you're in Greencastle.
by A verified traveler
Posted 20 Oct 2024
Breakfast and cleanliness
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Patricia! Cleanliness is one thing we aim for.
by A verified traveler
Posted 15 Oct 2024
Easy for a quick stay. Place was nice and recently renovated
Comment from Hotel Management
23 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thank you Frank, we'd love to have you here again.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Guest Satisfaction Team, Hotel Management
Thomas, thank you for the rating!
by A verified traveler
Posted 7 Oct 2024
Stopped for a quick overnight and just needed a place to sleep. Clean, comfortable, convenient and very friendly staff.
Comment from Hotel Management
7 Oct 2024 by Guest Satisfaction Team, Hotel Management
Hi Meredith and thank you for your input! We'd love to have you back when you're in the area.
by A verified traveler
Posted 29 Sep 2024 on Hotels
Very relaxing. Loved every minute. Thank you
Comment from Hotel Management
7 Oct 2024 by Guest Satisfaction Team, Hotel Management
Many thanks for the great review! We're glad that you were relaxed during your stay here and hope to see you again.
