Ratings based on 1,064 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Ramon
Posted 29 Nov 2024
Good overall, just need cleaning or room towels to be done as requested by guests.
by A verified traveler
Posted 28 Nov 2024
Everything was good except the Parking. $44. Per night
Comment from Hotel Management
29 Nov 2024 by The Comfort Inn Management team, Hotel Management
We hope you had a Happy Thanksgiving Lallchand. We are also wondering if you were confused as to which property you stayed at, because we do not charge for parking. We looked at your account and also see that we did not charge for parking. Please reach out to us directly so we can be assured you have no issues.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. We hope to see you again soon. Happy Holidays!!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. We hope to see you again soon. Happy Holidays!!
by A verified traveler from Pittsburgh
Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. We hope to see you again soon. Happy Holidays!!
by A verified traveler
Posted 20 Nov 2024
Need update and some of staff unprofessional
Comment from Hotel Management
22 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. Thank you so much for the perfect rating. We hope to see you again soon. Happy holidays!!!
by A verified traveler from Dayton
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. We sincerely appreciate and value your perfect rating. Your loyalty is important to us. Please visit us again soon! Happy Holidays!!!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. Please visit us again soon! Happy Holidays!!!!!!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Quiana J., Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Pentagon City. We sincerely appreciate your perfect rating. Your loyalty is important to us. Please visit us again soon! Happy Holidays!!!!!!
