Ratings based on 471 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Oct 2018
Relatively expensive but good facilities and breakfast
5 out of 5
by A verified traveler

Posted 4 Oct 2018
Comment from Hotel Management
5 Oct 2018 by natalie, Hotel Management
Thank you for being our guest! We are so thrilled that you loved your stay at the First Choice Inns at the Swell and look very forward to seeing you again soon! Happy Traveling, Natalie - GM
4 out of 5
by A verified traveler from Phoenix

Posted 10 Sep 2018
We booked a Holiday Inn Express - not a First Choice Inn - and we thought it would be close to Moab Ut - it was not.
Comment from Hotel Management
11 Sep 2018 by natalie, Hotel Management
Dear John, We are so sorry to hear that you booked ahead of our name change! We are located a short 45 minute drive from Moab UT, and we hope that the super clean and comfortable room as well as the fresh hot breakfast and affordable prices made your visit worthwhile! Thank you for being our guest and we sincerely look forward to seeing you again soon on your next wild Utah adventure! Happy Vacationing, Natalie - First Choice Inns at the Swell
3 out of 5
by A verified traveler

No longer a Holiday Inn

Posted 4 Sep 2018 on Hotels
We stayed here before when it was a Holiday Inn. We drove past it because the sign wasn’t up. I checked in saying I had a reservation at the Holiday Inn. They said we are ____. I said well will you still accept my reservation? They moved on asking for my name without saying we were the Holiday Inn.... Anyway, apparently they have fridges in the room and an upgraded the breakfast (to now include toppings for you waffles, that’s the only difference I noticed). We also had a small dog with us so needed a room that accepts dogs. The second we walked in and turned on the AC it smelled like pee. The dog was sniffing around everywhere. We’ve stayed in other hotels that’s allowed dogs and it hasn’t smelled like pee before. Not sure how often carpets are cleaned...
Comment from Hotel Management
11 Sep 2018 by natalie, Hotel Management
We are so sorry to hear that you booked ahead of our name change - we have done everything possible to reach out to our valued guests and let them know of our exciting changes! We have updated the full hot breakfast with our local specialty - the locally grown and world famous Green River Melons, as well as added more oatmeal options, a healthier cereal and yogurt selection, as well as a fresh hot waffle bar! We are sorry to hear of any issue when arriving for your stay - please know that our guests' comfort is our utmost concern, and we appreciate your review. While we sincerely wish we would have known about any scent in your room and would have loved to get you situated into a more comfortable room upon your arrival, we apologize for any issue and very much appreciate your feedback. Kindest Regards, Natalie - First Choice Inns at the Swell
5 out of 5
by A verified traveler

One night in Green River

Posted 27 Aug 2018 on Hotels
It was a pleasant, comfortable hotel, although a bit pricey.
Comment from Hotel Management
28 Aug 2018 by Natalie, Hotel Management
Dear David, Thank you for being our guest and thank you for your review! We appreciate hearing how much you enjoyed your stay! We hope to see you again soon on your next excursion in beautiful Utah! Thanks again, Natalie - GM
4 out of 5
by A verified traveler

Posted 17 Aug 2018 on Hotels
Comment from Hotel Management
18 Aug 2018 by natalie, Hotel Management
Dear Rita, Thank you for being our guest! We appreciate hearing that you loved your visit to Green River! Thank you for your review and we hope to see you again soon!! Happy Traveling, Natalie - GM
5 out of 5
by A verified traveler

Great place to stop driving from Colorado to Idaho

Posted 13 Aug 2018 on Hotels
Comment from Hotel Management
18 Aug 2018 by natalie, Hotel Management
Dear Jane, Thank you for being our guest and thank you kindly for the fantastic review! We couldn't be happier to hear that you loved everything about your stay! We hope to see you again soon on your next long journey between states! Thanks again, Natalie - GM
5 out of 5
by A verified traveler

Great Hotel

Posted 5 Aug 2018 on Hotels
Great hotel! Only stayed one night but was super easy to book, very accommodating of our dog with several pet areas, including outdoor sitting for breakfast; clean and organized; delicious breakfast and friendly staff. No complaints here and definitely recommend to anyone!
Comment from Hotel Management
10 Aug 2018 by natalie, Hotel Management
Dear Luisana, Wow!! Thank you for being our guest and thank you for the fantastic review! We are ecstatic that you and your pet felt at home and so very comfortable! We aim to please! We appreciate your kind review and your great recommendation and hope that we will be seeing you again very soon! Happy Travels, Natalie - GM
4 out of 5
by A verified traveler from Chicago

Posted 4 Aug 2018 on Hotels
Comment from Hotel Management
10 Aug 2018 by natalie, Hotel Management
Dear Julija, Thank you for being our guest and thank you for your review! We are so very happy that you loved your stay! We appreciate your kind review and hope that we will be seeing you on your next beautiful Utah adventure very soon! Happy Travels, Natalie - GM
4 out of 5
by A verified traveler

Posted 1 Aug 2018
The bed was good, the front desk people were nice, & overall it was new
Comment from Hotel Management
10 Aug 2018 by natalie, Hotel Management
Thank you for being our guest and thank you for your review! It is always so heartwarming to get such great feedback from our valued guests and we love hearing how much you enjoyed the super fantastic staff and updated, exceptionally clean & comfortable rooms! We hope to see you again on your next Utah excursion! Happy Vacationing, Natalie - GM
Back to Hotel Details Showing Reviews 1 - 10 of 471 Next