Ratings based on 629 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Very nice
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Hello Michael,Thank you for your perfect rating! We're thrilled you had a wonderful stay at Delta Hotels by Marriott Green Bay. We hope to welcome you back in the future for another enjoyable visit!With appreciation,Shiela Mae HolderAssistant General Manager
by A verified traveler
Posted 11 Nov 2024
After driving 4 1/2 hours and arriving after 1am, we were greeted by a front desk employee (by no fault of his own) with a letter saying that they had overbooked the hotel and were putting us up in a different hotel. We drove to the other hotel (down the street) to find the other hotel was subpar to say the least. Uncomfortable with the other hotel, we had to find another room in a separate hotel that ended up costing us over $230 (Luckily, they had ONE room left)
We never got a phone call or communication regarding the oversell and while the front desk employee was nice and friendly, we were completely caught off guard by the fact that we in fact DID NOT have a room .
Absolutely disgusting experience that I hope to never duplicate.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Hello Taryn,Thank you for sharing your feedback with us. We are sorry your experience did not meet your expectations. When a reservation is made through a third-party website, it does not always synchronize with our system in a timely manner, sometimes resulting in overbooking of room types. Our website also takes time to update, resulting in delayed accuracy of room availability. We sincerely apologize for any inconvenience this may have caused you. We appreciate your patience and hope for the chance to regain your trust with a more seamless experience in the future.With appreciation,Shiela Mae HolderAssistant General Manager
by A verified traveler
Posted 29 Oct 2024
Staff was very helpful.
Comment from Hotel Management
29 Oct 2024 by Tony T., Hotel Management
Dear guest,We are delighted to hear that you have enjoyed your stay with us, and we thank you for the opportunity to have served you and looking forward to your future visits.Regards,
by A verified traveler
Posted 25 Oct 2024
Couldn’t take a shower, the shower handle was broke.
The Service in the restaurant was bad for breakfast, the food was not that good .
Comment from Hotel Management
25 Oct 2024 by Tony T., Hotel Management
Dear guest,Thank you for taking your time and sharing your feedback with us. We are truly sorry that we did not meet your expectation but please be assured that we will address your concerns and do whatever possible to improve on the issues on hand.We look forward to serving you on your next visit to our area.Regards,
by A verified traveler
Posted 22 Oct 2024
It's a decent hotel, but definitely not worth the exorbitant daily rate for a small room just because of it being a game day weekend. Check-in process took 15 minutes because of a computer glitch. Bar/restaurant made it tolerable.
Comment from Hotel Management
22 Oct 2024 by Tony T., Hotel Management
Hello,We are sorry that we did not meet or exceed your expectations. We will continue to improve our facility and services and looking forward to your future visits.Regards,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Tony T., Hotel Management
Hello,We appreciate your business and are glad that you have enjoyed your stay with us and looking forward to your return soon.Regards,
by A verified traveler
Posted 21 Oct 2024
We stayed for two nights our room wasn’t cleaned and they made the bed and the bed sheet wasn’t even pulled up the trash can was left on the toilet, one Kleenex in the box did not replace it … staff very distant.. the pool was nice and hot tub
Comment from Hotel Management
21 Oct 2024 by Kenshin, Hotel Management
We apologize for the issues you dealt with in your room and not meeting your expectations.
by A verified traveler
Posted 19 Oct 2024
Na
Comment from Hotel Management
20 Oct 2024 by Tony T., Hotel Management
Hello,We are glad to hear that you have enjoyed your time here with us and we appreciate the opportunity. We look forward to your future visits.Regards,
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Tony T., Hotel Management
Dear guest,We are delighted that you have enjoyed your stay with us, and we appreciate the business, we look forward to your future visit.Regards,
