Ratings based on 485 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Ghgg
Comment from Hotel Management
18 Dec 2024 by Alana Smith, Hotel Management
Hi Tracy, Thank you for your review and for choosing Comfort Inn & Suites Greeley! We're thrilled to hear you had a positive experience. If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you again soon!
by A verified traveler
Posted 13 Dec 2024
It was pretty clean considering the age. It's just dated.
Comment from Hotel Management
18 Dec 2024 by Alana Smith, Hotel Management
Hi Robert, Thank you for your feedback and for choosing Comfort Inn & Suites Greeley! We're glad to hear that you found the hotel clean and comfortable. We appreciate your thoughts on the property's age and are continuously working on updates to improve our guests' experience. We hope to welcome you back soon and provide an even better stay!
by A verified traveler
Posted 7 Dec 2024
The room was dated. There was paint peeling off the walls and who likes to take the who likes to look at themselves when they're taking a good dump
Comment from Hotel Management
13 Dec 2024 by GM, Hotel Management
We are sorry you didn't enjoy your stay.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Alana Smith, Hotel Management
Hi Iesha, Thank you for your feedback. We’re sorry to hear that your stay didn’t meet your expectations. We are constantly working to improve and would appreciate any insights you can share to help us enhance the guest experience. Your satisfaction is important to us, and we hope to have the opportunity to provide a better experience in the future.
by A verified traveler
Posted 25 Nov 2024
Pool was closed. Staff reprimanded us for being loud, when it wasn’t us who was noisy. They assumed it was us because we have kids. Not kid friendly and rude.
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Thank you for your feedback. We sincerely apologize for any frustration you experienced during your stay. Our intention was never to make you feel unwelcome. We addressed the noise concern based on report we received, and we regret any misunderstanding or inconvenience caused. We value our guests, including families, and aim to ensure everyone enjoys their stay.We also apologize for the pool closure. While maintenance is sometimes necessary, we understand how disappointing it can be.We appreciate your comments and hope to welcome you back for a better experience in the future.
by A verified traveler
Posted 10 Nov 2024
The place was excellent. The staff hooked us up with a couple of free coupons. Everything was easily accessible. The only downfall I had with the place is that the vending machines didn't work.
Comment from Hotel Management
10 Nov 2024 by Alana Smith, Hotel Management
Daniel, Thank you for taking the time to share your feedback about your recent stay at Comfort Inn & Suites Greeley, CO. We’re so happy to hear that you had an enjoyable stay with us! It’s wonderful to know that you found our rooms comfortable and our staff friendly and accommodating. We’re truly sorry to hear that there were aspects of your stay that didn’t meet your expectations. We strive to provide a high level of service and comfort, so we sincerely apologize for any inconvenience caused. We hope to have the opportunity to welcome you back to Comfort Inn & Suites Greeley in the future.
by A verified traveler
Posted 4 Nov 2024
The staff was amazing! The hotel is old and dated but it was clean. The bed was actually nice and so were the pillows.
Comment from Hotel Management
10 Nov 2024 by Alana Smith, Hotel Management
Jessica, Thank you so much for taking the time to share your feedback. We’re thrilled to hear that our staff made such a positive impression during your stay! We take great pride in providing exceptional customer service, and it’s wonderful to know that our team helped make your visit enjoyable. We are continually working on updates and improvements, and we’re glad to hear that you found the hotel clean and comfortable during your stay. It's also great to hear that you enjoyed the bed and pillows, comfort is a priority for us, and we're happy it contributed to a restful night. We’re grateful for your feedback and hope to welcome you back in the future!
by A verified traveler
Posted 31 Oct 2024
Conveniently located, more affordable price
Comment from Hotel Management
10 Nov 2024 by Alana Smith, Hotel Management
Deborah, Thank you for sharing your review! We’re so pleased to hear that you found our location convenient and our pricing affordable. We strive to offer great value to our guests while ensuring a comfortable and enjoyable stay, so it’s wonderful to know that we met your expectations in both of these areas. We hope to have the opportunity to welcome you back soon!
by A verified traveler
Posted 30 Oct 2024
Everything was nice. Friendliest staff as well.
The only thing we found wrong was that the jacuzzi water was not very clean and it had a bad odor
Comment from Hotel Management
10 Nov 2024 by Alana Smith, Hotel Management
Nelson, Thank you for taking the time to share your experience with us! We’re so glad to hear that you found our staff friendly and enjoyed your stay overall. We take great pride in providing excellent customer service, and it’s always rewarding to hear when our guests feel well taken care of. Cleanliness and maintenance are top priorities for us, and we’ll be investigating this issue further to ensure that the jacuzzi is properly maintained for all future guests. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back soon.
by A verified traveler
Posted 28 Oct 2024
The rooms smelled the bathrooms were not clean the towel had what looked like dried blood in it. The shower curtain did not stay closed because the rod was coming out of the wall. The vending machines were old and didn’t work. The trash outside in the parking lot was over flowing and had been thrown the two night we were there. Cobwebs everywhere including lobby. Very few seats in lobby and a bug in the water in the lobby
Comment from Hotel Management
10 Nov 2024 by Alana Smith, Hotel Management
April, Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about the issues you experienced during your stay. Please know that we take all concerns seriously, and we sincerely apologize for the inconveniences you encountered. We deeply regret the cleanliness issues you mentioned, including the condition of the towels and the bathrooms. This is certainly not the standard we strive to uphold, and we will immediately address these concerns with our housekeeping team. Again, we apologize that your stay did not meet the high standards we aim for. We value your feedback and are committed to making the necessary improvements to provide a better experience for future guests. We would appreciate the opportunity to welcome you back and demonstrate our commitment to providing a more pleasant and comfortable stay.
