Ratings based on 151 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
A one of a kind experience! Thank you!
by A verified traveler
Posted 9 Sep 2024
Fantastic view. We stayed in the Pure Bliss. The staff were extremely helpful and very accommodating. Would for sure stay again.
by A verified traveler
Posted 4 Sep 2024
Anna was the perfect host - she was very responsive and insightful. We had a few hiccups during our stay such as the jacuzzi not turning on or getting warm and some ants in the bathroom, but these matters were addressed immediately.
by A verified traveler
Posted 3 Sep 2024
Does not have a reception so just make sure you read the Expedia add as you have to meet them at the Luna cafe to check in, our data wasn’t working so I wasn’t able to read this info and we searched for awhile lol (our own fault).
by A verified traveler
Posted 29 Aug 2024
The property is amazing. The view is spectacular and the staff are helpful and helped us book all of the activities we wanted to do. The only problem was the villa we stayed in was located on top of a bar that played very loud dance music until around midnight every night. The staff did offer to move us to a different villa but it was already late at night and we had unpacked. Overall great experience but bring noise cancelling headphones if you plan to go to sleep before midnight.
by A verified traveler from Bel Air
Posted 21 Aug 2024
Great property, located in the middle of everything, room very clean and ample space.
by A verified traveler
Posted 12 Aug 2024
by A verified traveler
Posted 5 Aug 2024
Loved tha location
by A verified traveler
Posted 5 Aug 2024
While White Pearl was in an excellent location in OIA reaching the room was extrememly difficult due to all the steps and changing levels of the path to our unit. There are no handrails and was very difficult to navigate. I limited climbing to few times a day as the climb was exhausting for me. I suggest that guests be warned of the issue before they book.
Also we booked a unit, Blue Moon, that advertised a plunge pool located on our balcony right outside the room but the pool was not located adjacent to our room but rather on another level with more steps to climb to reach it. I was unable to climb those stairs.The descirition for Blue Moon on White Pearls website is not honest and accurate.
Booking transport through the hotel was much more expensive than had we secured our own taxi and on our departure to the airport the manager added another couple to the taxi who was going to a location no where near the airport and we almost missed our flight
Bed was comfortable but difficult to get in and out of. There is no sunset view from these units. Shower often did not have hot water and the sink overflowed several times.
The thing we did like was the view of the ocean from our room. It was beautiful but I would not book this hotel again due to the deceptive advertising on their website.
by A verified traveler
Posted 1 Aug 2024
