Ratings based on 212 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
We really had a wonderful time at White Concept Caves. Very beautiful place and friendly staff. Highly recommend.
by A verified traveler from Grand Rapids
Posted 15 Dec 2024
by A verified traveler
Posted 27 Nov 2024
No review
by A verified traveler
Posted 26 Nov 2024
Property very unique. Close to everything Friendly staff
by A verified traveler
Posted 28 Oct 2024
Private hot tub, private space, very quiet and relaxing. Amazing staff
Comment from Hotel Management
30 Oct 2024 by White Concept Caves Management Team , Hotel Management
Dear Nazim, Thank you for your review! We're delighted to hear you enjoyed the private hot tub, peaceful atmosphere, and our amazing staff. Looking forward to welcoming you back for another relaxing stay!
by A verified traveler
Posted 24 Oct 2024
Great
Comment from Hotel Management
30 Oct 2024 by White Concept Caves Management Team , Hotel Management
Dear Roxanne Yuen Kwan, Thank you for your feedback! We’re thrilled to hear you had a great experience and hope to welcome you back soon!
by A verified traveler
Posted 7 Oct 2024
Beautiful, clean, and accommodating
Comment from Hotel Management
12 Oct 2024 by Kasimatis by La Perla Managemet Team, Hotel Management
Dear Hannah, Thank you for your kind words! We're delighted to hear that you found our hotel beautiful, clean, and accommodating. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future!
by A verified traveler
Posted 3 Oct 2024
Not good service
Comment from Hotel Management
12 Oct 2024 by White Concept Caves Management Team , Hotel Management
Dear Hiral, we are sorry to hear that you had a negative experience with our service. Your feedback is important to us, and we strive to improve based on guest experiences. If you’d like to share more details about your stay, kindly send us an email please. Thank you for bringing this to our attention.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by White Concept Caves Management Team , Hotel Management
Dear Joshua thank you for the 5/5 rating. We wish you all the best!
by A verified traveler
Posted 13 Sep 2024
Great service, excellent location and lovely rooms
Comment from Hotel Management
14 Sep 2024 by White Concept Caves Management Team, Hotel Management
Dear Mlissa thank you for taking the time to review our hotel. We are thrilled to know that you had such a great time with us and we hope we will have the pleasure to welcome you back soon.
