Ratings based on 152 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The staff are just so lovely at this hotel. The food is fantastic and the setting gorgeous - was our 3rd visit and we will go back.
Comment from Hotel Management
5 Nov 2024 by The Royal Blue, Hotel Management
Dear Louise,We are delighted that you enjoyed your stay with us so much, that we exceeded all your expectations once again and that you left with the best impressions and memories.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by The Royal Blue, Hotel Management
Dear Jack,thank you for your stay and the good rating.We hope to see you again in the future.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 20 Oct 2024
We had a wonderful holiday at the Royal Blue. We arrived on a late flight and there was a problem with our suite so we were upgraded. We could not believe our luck, sheer luxury. The staff were so friendly, the dining experience excellent and we just felt thoroughly spoiled all week.
Would love to return.
Comment from Hotel Management
21 Oct 2024 by The Royal Blue, Hotel Management
Dear Linda,We have shared your amazing feedback with the team, and they were excited that they have exceeded your expectations.Thank you for your kind comments and we look forward to see you again!Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 30 Aug 2024
Attentive and friendly staff, great dining options, located right on the beach, excellent amenities including an indoor and outdoor gym, a spa, and tennis courts, multiple pools - overall an excellent resort deserving of its 5 star status.
Comment from Hotel Management
2 Sep 2024 by The Royal Blue, Hotel Management
Dear Felicia,We are delighted to hear that you enjoyed your stay with us and left with the best impressions and memories. We pride ourselves on our excellent customer service and are glad that this was reflected during your stay. Hoping to have the pleasure of welcoming you back, we remain in the meantimeWith kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Amazing Experience
Posted 16 Aug 2024 on HotelsAmazing resort with everything available. Service was spectacular. We were upgraded to a Villa & it was gorgeous! We had our own private pool! Main pool & 2 private beaches were perfect! We had dinner at Elia a couple of times & food was delicious, service was superb! Highly recommend a stay!
Comment from Hotel Management
17 Aug 2024 by The Royal Blue, Hotel Management
Dear Arty,Thank you for choosing The Royal Blue for your recent visit to Crete.We are delighted that you enjoyed your stay with us so much, that we exceeded all your expectations and that you left with the best impressions and memories.Your kind words will be shared with great pleasure with all our team members, as they always go above and beyond to deliver truly special and memorable moments.Thank you as well for the recommendation which is one of our biggest rewards!Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 27 Jun 2024 on Orbitz
Comment from Hotel Management
29 Jun 2024 by The Royal Blue, Hotel Management
Dear shelly rachel,we are happy to read that you enjoyed your stay with us and look very much forward to welcome you back.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 26 Jun 2024
The staff is truly amazing which makes this place wonderful. I will always remember this place and will be returning everywhere year.
Comment from Hotel Management
1 Jul 2024 by The Royal Blue, Hotel Management
Dear Jasper,thank you for your visit and this incredible feedback, which will be shared with great pleasure with all our team members.We hope to have you back soon!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 14 Jun 2024
Lovely hotel, in a stunning beachfront location, with a private beach. Wonderfully attentive staff throughout the hotel, in particular Anna who worked around the pool, and in the restaurant in the evenings was fabulous. The buffet options in the main restaurant were pretty good for breakfast and dinner. And the other restaurants - which you pay extra for, had truly delicious food.. in all of them as.
Despite the hotel being full, it never felt busy. Evening entertainment could be better, the singer we saw a couple of times unfortunately was not the best.
All in all a fantastic stay!
Comment from Hotel Management
15 Jun 2024 by The Royal Blue, Hotel Management
Dear Sian,It is thrilling news for us to hear that you've had a very good experience while staying at our hotel, as well as that we were able to meet your expectations regarding the service provided. Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by The Royal Blue, Hotel Management
Thank you very much and we hope to have the pleasure of welcoming you back in the near future.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by The Royal Blue, Hotel Management
Dear Guest,we thank you for your stay and the good rating.Hope to see you again soon!Barbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
