Ratings based on 16 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Orlando
Posted 11 Jun 2024
Amazing
by A verified traveler
Posted 5 Dec 2023 on Hotels
Very nice. Helped me get to the airport when the taxis were on strike.
by A verified traveler
Posted 22 May 2022 on Orbitz
overall nice property....convenient near the airport....property mgr fast on responding to emails. Only 2 issues were the shower and washing machine. Had issues with shower. For future renters note beneath the hand sprayer is a metal switch. When you detach the hand sprayer (even jus a lil out of the bracket) then you can press in the rain shower above and it will stay on. We had to figure that out. Secondly, Greece or European washer/dryer appliance is NOT the same as American appliances. First suggestion is that property owner should laminate i structuons in the 3 most common languages so guest know how to use it. Instructions and all words on washer is in Greek. Laminating instructions for guest is simple. This unit does a poor job at drying so beware of that. Took 3-4hrs to wash w loads of clothes and to dry them and they were still damp. Otherwise, unit was in excellent shape, clean, pool avail, great views, convemient to airport and property owner was fast on responding. Simple changes will make future visits from guests more positive.
Comment from Hotel Management
11 Jul 2022 by Mariana Momekova, Hotel Management
Dear Kevin,
we truly thank you for taking the time to post a review of our complex. We are glad you enjoyed our location and our overall services. As for the issues you mentioned I want to point out the following: Our appliances are washing machines and don't include dryers, something which is clearly stated in our site. The metal switch in the shower you mentioned is a child lock and is placed for safety. As for the instructions on the washing machine, you are right, they are written in Greek, but I can't ignore the fact that you refused to let me explain and show you how it works when I offered to do that.We hope to have the chance to host you again soon in our complex.
Kind regards,
Mariana Momekova
by A verified traveler
Great modern suite
Posted 27 Oct 2021 on HotelsBeautiful place and communication was excellent. Would recommend renting a car for anyone planning on staying.
Comment from Hotel Management
29 Oct 2021 by Mariana Momekova , Hotel Management
Dear Cameron,
thank you for taking the time to review your stay with us. We truly appreciate the positive feedback about our complex. We want to assure you that we will continue to try our best to meet our customers' needs and expectations. We are looking forward to your next visit.
Kind regards,
Mariana Momekova
by A verified traveler
Posted 25 Oct 2021 on Hotels
Comment from Hotel Management
30 Oct 2021 by Mariana Momekova , Hotel Management
Dear Jonathan,
we are really glad you enjoyed your stay with us and we truly thank you for giving us a perfect rating. Looking forward to your next visit.
Kind regards,
Mariana Momekova
by A verified traveler
Posted 20 Oct 2021
Owner stopped by to introduce herself on check in day and was very hospitable. Quick responses to questions. Very friendly and helpful. Extremely clean . Highly recommend.
Comment from Hotel Management
24 Oct 2021 by Mariana Momekova, Hotel Management
Dear Kristin,
thank you so much for posting a review of our complex and for your perfect rating. We are really glad you appreciated our services but we mostly thank you for your trust.
Take care and have a wonderful winter,
Mariana Momekova
by A verified traveler
Talus stay.
Posted 30 Sep 2019 on HotelsExcellent facility. Very clean and well appointed.
Comment from Hotel Management
4 Oct 2019 by Mariana , Hotel Management
We would like to thank you from the bottom of our hearts for your kind and favourable comments. We want to ensure you that we will continue to offer the best possible services to our customers and help them have a stay of high quality.
We truly hope to see you again soon and have the opportunity to host you in one of our apartments.
Kind regards,
Mariana Momekova
by A verified traveler
Posted 31 Aug 2019
Comment from Hotel Management
4 Oct 2019 by Mariana , Hotel Management
We would like to thank you from the bottom of our hearts for your kind comments and your rating. It was our dream to create a complex that would offer excellent services and our joy is great when we help our customers to have α stay of high quality in our country.
We are looking forward to seeing you again soon.
Kind regards
Mariana Momekova
by A verified traveler
Posted 20 Aug 2019
It was great accommodations, the staff was very nice!
Comment from Hotel Management
25 Aug 2019 by Mariana, Hotel Management
We thank you for your review and your good words. We are very pleased that you enjoyed your stay with us and we are looking forward to seeing you again in the future.
by A verified traveler
Beautiful suites in Chania
Posted 14 Jul 2019 on HotelsWe had a one night stay at these suites and thought they were fantastic. Very tastefully decorated and comfortable. All amnesties you would need in the kitchen if we wanted t stay longer. Lovely lady who owns the property who was very helpful as we had a very late checkin.
Comment from Hotel Management
17 Jul 2019 by Owner, Hotel Management
Dear Mr. Michael,
we truly thank you for staying with us and for your compliments. They mean a lot to us since we are new in the tourism industry and we really try our best to satisfy our customers' expectations. We are looking forward to seeing you again in the near future.
Best regards,
Mariana Momekova
