Ratings based on 286 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
The rooms were incredibly spacious – it felt like we had our own one-bedroom apartment, complete with a living room and kitchen. During our stay, it was windy for a few days due to winds coming from the north. However there was no wind on the other side of the island which was 20 mins drive so went there. (faliraki beach).
Comment from Hotel Management
29 Sep 2024 by guest relations, Hotel Management
Dear Salman,We are very happy you chose Sun Beach Resort for your stay in Ialyssos. We are pleased to note that you enjoyed the comforts of our hotel including your room. We would love to have the chance to welcome you back in Ialyssos for another stay.Best Regards,
by A verified traveler
Posted 22 Sep 2024
Parking was an issue.
Comment from Hotel Management
29 Sep 2024 by guest relations, Hotel Management
Dear Antranig,Thank you very much for taking the time to rate Sun Beach Resort with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 16 Sep 2024
The hotel is not in the best state and the interior is very outdated. The location is great. Rules around ‘claiming’ swimming pool beds with towels are not being followed or corrected. Therefore the pool beds are always occupied.
Comment from Hotel Management
17 Sep 2024 by guest relations, Hotel Management
Dear Paulus Justus,Thank you for choosing to stay at Sun Beach Resort and for posting your review. We have taken into consideration your comments and have shared these with our management. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,
by A verified traveler
Posted 13 Aug 2024
Friendly staff, great hotel for a group. Lovely sunset views from the beach.
Comment from Hotel Management
22 Aug 2024 by Sun Beach Resort Team, Hotel Management
Thank you very much for your review; we are delighted to see you had an anjyable time in our resort and look forward to welcoming you back
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
7 Aug 2024 by Sun Beach Resort, Hotel Management
Thank you for taking the time to share your feedback with us!We hope to have the opportunity and pleasure to welcome you back in our resort should your future travel plans call for a trip to Rhodes.Kind Regards,
by A verified traveler
Posted 3 Aug 2024
Loved everything about it
Comment from Hotel Management
4 Aug 2024 by guest relations, Hotel Management
Dear Martin,Thank you for taking time and reviewing your stay. We appreciate your feedback and will address all the issues right away! We hope to see you again at Sun Beach Resort. Yours sincerely,
by A verified traveler
Posted 26 Jul 2024 on Orbitz
Good location respective to Rhodes old town. Beach is good, but wavy and not great for small children. Hotel have very good amenities and staff is very friendly, helpful and they give the extra mile to make your stay more pleasant.
Comment from Hotel Management
28 Jul 2024 by guest relations, Hotel Management
Dear Guest,Greetings from Sun Beach Resort. Thank you for your excellent review of our hotel. We are pleased to note that you enjoyed the comforts of our hotel including beach, location and staff. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Guest Relations, Hotel Management
Dear Leslie,Thank you for taking the time to leave the review about us. We are sorry that you did not enjoy your stay with us. We hope that you could have notified our colleagues or management regarding any dissatisfactions you may have had during your stay as we wonder which issues you had.Kind regards,
by A verified traveler
Posted 11 Jun 2024
Important Information on Room Amenities
Photos show a walk-in shower. The majority of the rooms have a bathtub shower. The head is only 2-3” dia. None of the front oceanview rooms have a walk-in shower.
Planes fly night and day over the hotel at a conversation-stopping noise level every 5-15 mins. Pick a hotel on the opposite side of the island.
The safe costs 18 euros for up to a week. If a day longer, pay again.
Some balconies are wide, others are 3 ft with a 4 ft. wall. Sitting on a chair, you can’t see out.
Beach is narrow, black sand with large pebbles.
Al a Carte dinner is $55 each
Rooms with a kitchen are well stocked however, while there are 3 “supermarkets” none sell any dinner food or even frozen TV dinners so kitchen stove useless. They sell packaged cold cuts, bread, cereal & snacks only.
Room has a coffee maker & kettle but not tea, coffee, sugar or cream. Hotel said take it from the restaurants.
They don’t supply bottled water, shampoo bottles, conditioner or a box of tissues, just a liquid dispenser that’s hard to pump. Got one free bottle of water with wine and fruit on arrival.
Rooms with a separate bedroom have no sofa or chairs in the living area, just two single beds to sit on. Our sheets & towels were gray and worn.
Thick cushioned deck chairs have no shade. Other deck chairs have an umbrella.
Has a kids pool, a teens pool & an adults-only pool. For noise, pick a room next to the desired pool. Overall the facility is attractive & clean.
Comment from Hotel Management
13 Jun 2024 by Guest Relations, Hotel Management
Dear Cameron,Thank you very much for your kind rating again. It was concerning to find out that you weren't fully satisfied with your stay. Regarding the photos and information on our website, it states that it is with a bathtub. Nevertheless, we do have a few rooms with a walk-in shower, which we also showed to you during your stay but you declined. We have notified your comments and forward your feedback to the management. Best Regards,
by A verified traveler
Posted 30 May 2024
Important Information on Room Amenities
Photos show a walk-in shower. The majority of the rooms have a bathtub shower. The head is only 2-3” dia. None of the front oceanview rooms have a walk-in shower.
Planes fly night and day over the hotel at a conversation-stopping noise level every 5-15 mins. Suggest a hotel on opposite side of the island.
The safe costs 18 euros for up to a week. If a day longer, pay again.
Some balconies are wide, others are 3 ft with a 4 ft. wall. Sitting on a chair, you can’t see out.
Beach is narrow, black sand with large pebbles.
Al a Carte dinner is $55 each
Rooms with a kitchen are well stocked however, while there are 3 “supermarkets” none sell any dinner food or even frozen TV dinners so kitchen stove useless. They sell packaged cold cuts, bread, cereal & snacks only.
Room has a coffee maker & kettle but not tea, coffee, sugar or cream. Hotel said take it from the restaurants.
They don’t supply bottled water, shampoo bottles, conditioner or a box of tissues, just a liquid dispenser that’s hard to pump. Got one free bottle of water with wine and fruit on arrival.
Rooms with a separate bedroom have no sofa or chairs in the living area, just two single beds to sit on. Our sheets & towels were gray and worn.
Thick cushioned deck chairs have no shade. Other deck chairs have an umbrella.
Has a kids pool, a teens pool & an adults-only pool. For noise, pick a room next to the desired pool. Overall the facility is attractive & clean.
Comment from Hotel Management
13 Jun 2024 by Guest Relations, Hotel Management
Dear Cameron,Thank you very much for your kind rating. It was concerning to find out that you weren't fully satisfied with your stay. Regarding the photos and information on our website, it states that it is with a bathtub. Nevertheless, we do have a few rooms with a walk-in shower, which we also showed to you during your stay but you declined. We have notified your comments and forward your feedback to the management. Best Regards,
