Ratings based on 13 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2022
smelly rooms probably cause of the decorative carpets on the walls. found a bedbug and changed room.
Comment from Hotel Management
30 Aug 2022 by Vassilis Hatzimihail Guest Relations Department, Hotel Management
Thank you for staying at Summer Lodge and for taking the time to write a review. As guest satisfaction is our primary concern, we take all feedback seriously, and sincerely regret that we did not meet your expectations.We were under the impression we had resolved this issue to your satisfaction at the time it was brought to our attention and are sorry if this is not the case.We thank you again for your valuable feedback as comments such as yours allow us to address certain areas in need of improvement. We do hope you choose to let us try and restore your faith in our guesthouse by returning again.Yours sincerely,Vassilis HatzimihailGuest Relations Department
by A verified traveler
Summer Lodge Maleme Crete 25/6 to 2/7 2019
Posted 3 Jul 2019 on HotelsExcellent budget hotel with good sized pool,very clean with very pleasant and helpful staff,Vassilis & family couldn't do enough for you.Plenty of positives here with negatives being very patchy WI FI reception,also room we stayed in no ground level socket for kettle not practical,also no cutlery or crockery provided which is very surprising as this is primarily a self catering accommodation.That said,would definitely stay here again and would recommend to others, other point a good 500M to main resort area.
Comment from Hotel Management
8 Jul 2019 by Vassilis, Hotel Management
Thank you for your preference to our guesthouse during your recent holidays in Crete. We greatly appreciate your review and recommendation of Summer Lodge. Guest satisfaction at the lowest possible prices is our primary concern and it pleases us to learn that the friendliness of our family members & staff lead you to share your kind comments and recommendation. We thank you again for your feedback and look forward to welcoming you back to our place during your next visit to our island.
With warmest regards from sunny Crete, Vassilis & family
Recommended
for Everyoneby A verified traveler from Kent UK
Posted 8 May 2017
Excellent friendly family run small hotel, lovely location close to beach with lovely pool if sea a bit choppy. Cleanliness excellent. Vassilis and Rebecca always helpful. Bus stops nearby to get anywhere you want in the region.
Comment from Hotel Management
22 May 2017 by Vassilis & family, Hotel Management
Dear Lesley, Thank you for choosing to stay at our guesthouse on your recent visit to Crete and for taking the time to write a review. We are pleased to know that your overall experience from your stay at Summer Lodge was an enjoyable one and to learn that the friendliness of our family members & staff lead you to share your recommendation. Once again thank you for taking the time to write a feedback about our place and we hope to have the opportunity to welcome you back to Summer Lodge in the future. With warmest regards from sunny Crete,
by A verified traveler
Posted 26 Aug 2024
Sehr herzliche Betreiber. Das Zimmer war wirklich sehr gemütlich. Jeden Morgen konnten wir uns direkt auf die Terrasse setzen. Bei Fragen wurden uns wirklich sehr gute Tipps gegeben und auch Services sind sehr günstig. Ich vermisse den Ort jetzt schon sehr. Und ich werde alles daran setzen,die Summer Lodge wieder zu besuchen
Comment from Hotel Management
26 Aug 2024 by Vassilis, Hotel Management
Thank you for staying at the Summer Lodge on your recent visit to Crete and for taking the time to share your review with future travellers. We are pleased to know that your overall experience from your stay at our guesthouse was an enjoyable one, as guest satisfaction at the lowest possible rates, but always maintaining a high standard of safety, is our primary concern. Your referral to friends and family is the best compliment and we look forward to having you back into our place in the near future!
by A verified traveler
Posted 29 Sep 2019 on Hotels
Comment from Hotel Management
14 Oct 2019 by Vassilis, Hotel Management
Thank you for your preference to our guesthouse during your recent visit to Crete. We greatly appreciate your review and recommendation of Summer Lodge. Guest satisfaction at the lowest possible prices is our primary concern and it pleases us to learn that you enjoyed the facilities and service at Summer Lodge. Your referral to friends and family is the best compliment!
We thank you again for your kind comments and look forward to welcoming you back to our house during your next vacation in Greece.
With warmest regards from sunny Crete, Vassilis & family
by A verified traveler
Mysigt familjeägt hotell.
Posted 15 Sep 2019 on HotelsTrevlig familj som äger och sköter hotellet. Mysigt. Charmigt. Stranden nära men EJ sol å badvänlig. Bussar går ofta in mot Platanias och Chania. Beroende av bussen. Dålig städning, en gång på en vecka. Annars toppen. Prisvärt!! Lugnt å skönt. Området heter Pirgos å ligger utf själva centrala Platanias m alla dess restauranger å bad.
Comment from Hotel Management
19 Sep 2019 by Vassilis, Hotel Management
Thank you for choosing to stay at Summer Lodge and for taking the time to write a review. Our guests’ satisfaction is what we strive for and any comments that help us maintain the high standard for which our hostel is known are warmly welcomed. We are indeed sorry that we failed to deliver a high level of cleanibg service to you during your stay with us and would like to extend our apologies for the disappointing impression you received. Your feedback has been well noted and will be addressed in order to improve this rare lapse in service on our part. We thank you again for your valuable review as comments such as yours allow us to address certain areas in need of improvement. We hope to have the opportunity to welcome you back to our place on a future trip to Crete
by A verified traveler
Posted 16 Jun 2017 on Hotels
Sängarna var väldigt hårda och det är väldigt lyhört så man hör biltrafiken väldigt bra då det ligger brevid en stor väg.
Comment from Hotel Management
10 Jul 2018 by Vassilis, Hotel Management
Thank you for staying at the Summer Lodge on your recent visit to Crete and for taking the time to write a review. Your comments about sleeping quality have been seriously taken under consideration and we have already replaced all our bed mattresses with softer ones.
Looking forward to welcome you back to our guesthouse in the very near future. With warmest regards from sunny Crete, Vassilis & family
by Vittorio Ettore from Milano
Buon albergo, prezzi modici, evitate la colazione
Posted 29 Jun 2016 on HotelsBell'albergo dotato di piscina. Impresa familiare, tutti gentilissimi specialmente la signora Athena, prodiga di consigli anche su dove andare a mangiare ( consigliata la Black Lanter a 300m, ottimo cibo)
Manca il condizionatore ( viè un ventilatore tipo quelli da tavolo fissato alla parete). Camera ampia, letti abbastanza comodi, frigorifero. Bagno un po' piccolo se confrontato con la camera e lavandino piccolino.
Colazione a parte costo 4 euro per qualche fetta di pane, un po' di marmellata ed un caffè filtrato all'americana che per un italiano equivale a sciacquatura di piatti, semplicemente imbevibile. Evitatela
Tutto sommato un esperienza positiva visto il prezzo.
PS: il luogo è un po' isolato, se non avete l'auto non so se vi è lì vicino una fermata dei mezzi pubblici.
Comment from Hotel Management
1 Oct 2016 by General Manager, Hotel Management
Thank you for your preference to the Summer Lodge during your recent visit to Crete. Guest satisfaction at the lowest possible prices is our primary concern and it pleases us to learn that the surroundings with our swimming pool and friendliness of our family members & staff lead you to share your kind comments. However, we would like to note that it is clearly written in our website that Summer Lodge is proudly participating as active member in the GreenLeaders eco program introduced by TripAdvisor and therefore we have installed a cooling fan in each bedroom instead of the energy consuming A/C
Continental breakfast consists of freshly brewed coffee (unlimited servings) freshly squished orange juice, toasted sandwiches filled with ham & cheese, fresh bread & biscuits served with butter & choice of jam & marmalade and all these with just 4 EURO. Above description and price are displayed clearly in front of our breakfast area.
We thank you again for your valuable feedback as comments such as yours allow us to address certain areas in need of improvement. We do hope you choose to let us try and restore your faith in our guesthouse by returning again.
Yours sincerely,
Vassilis Hatzimihail
by Panagiotis
Posted 29 Aug 2015 on Hotels
Comment from Hotel Management
19 Mar 2016 by Vassilis, Hotel Management
Thank you for staying at the Summer Lodge on your recent visit to Crete and for taking the time to write a review. We are pleased to know that your overall experience from your stay at our guesthouse was an enjoyable one and we look forward to welcoming you back to our house in the very near future.
With warmest regards from sunny Crete, Vassilis & family
by A verified traveler
Posted 14 Jul 2015 on Hotels
Manglet aircondition,ellers bra. Veldig koselig uteområde.
Comment from Hotel Management
19 Mar 2016 by Vassilis, Hotel Management
Thank you for choosing to stay at the Summer Lodge whilst travelling to Crete. We are pleased to hear that you found our accommodation and the surroundings to be welcoming. Please note that since Summer Lodge is part of the eco friendly "Green Leader" program, we have choosen to install a wall mounted cooling fan in each bedroom, instead of the energy consuming A/C.
Thank you once again for your kind feedback and look forward to seeing you back to our guesthouse on your next visit to Greece.
With warmest regards from sunny Crete,
Vassilis & family
