Ratings based on 289 Verified Reviews

4.7 out of 5
76% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Great hotel with lots of dining options and a great all inclusive package
5 out of 5
by A verified traveler from ALAMO

Posted 31 Oct 2024
Beautiful property with a lot of amenities, close to town and amazing beaches
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Wonderful room, helpful and attentive staff and incredible food!
5 out of 5
by A verified traveler

Posted 4 Oct 2024
From the first minute, we walked into the front doors we were cared for like none other. The staff was super friendly and very hospitable. The dining options were very good. Lots of different options. We only booked a two nights stay. I wish it was a seven nights stay. I will definitely be returning in the future. The only knock I would give this place is we had ants in our room… 9.5/10 stay.
5 out of 5
by A verified traveler from new york

Posted 2 Oct 2024
The staff was so accommodating. The room was beautiful and you cannot beat the view we had!!
1 out of 5
by A verified traveler from Toronto

Posted 23 Sep 2024
1300$ for a 290 square foot room, smelly, worse than a 2 star hotel , no bathrobe, no luggage stand, grey ripped towels. We get the all inclusive but dont get fooled....is not we got charge for wine . The food is bad and the resort is in the middle of nowhere....very boring stay(one day) Maybe a 3 star hotel with no beach just a pool. Bigest booking mistake I ever did.
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Amazing place, great staff, clean environment and stunning views
5 out of 5
by A verified traveler

Posted 28 Aug 2024
Everything about this place is 5 stars. The a la carte dining options are incredible with 5 restaurants to choose from, all offering very different cuisine. The cocktails are made fresh and are excellent quality. There is an outdoor gym for CrossFit style training and a well equipped indoor gym. The room was excellent - we had the premium swim up. Our deck was in the shade most of the day which may bother some people, but we were happy to use it as a break from the sun. And there are plenty of sun loungers available. The resort felt spacious and quiet despite being fully booked. Staff are very attentive and friendly. If we had to be constructive, one criticism would be the buffet - we enjoyed the breakfast. Lunch and dinner are ok, but the variety isn't huge and quality was hit or miss. However, there are several restaurant options for lunch as well where the food is guaranteed to be great. We will definitely be going back, it's an excellent resort for couples.
5 out of 5
by A verified traveler from jackson hts

Posted 24 Aug 2024
Great hotel with an amazing staff great service